This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2017 Toyota Prius Prime has experienced a second windshield crack perhaps hit by a small object, which I didn't notice at all. The crack is a "L" shape, about 15 in at each direction. The firs Windshield crack was happened about a year ago. Toyota dealer replaced it with an original Toyota Windshield. I believe this particular Windshield type isn't strong enough to withstand a small stone hitting it. As I didn't notice any loud popping sound during driving
Windshield cracked while driving on highway. I did not notice anything hitting it, but there are cracks on the center high position discovered when I stopped. I have contacted glass repair shop but there is no parts to make replacement for this vehicle. There is a nationwide back order on windshield for this model and 2016 -17 prius. All the models seems to have much higher incidents of glass breakage.
I have had the Prius prime for only four months when I was driving to work on a highway and a small rock hit the edge of my windshield and immediately left a one foot crack. There were no big trucks or big rigs near me so I'm not sure where the rock came from. I read the prius forums and found out that they happens quite often to prius owners and typically costs $1500 total to replace the windshield and recalibrate the forward-facing camera at the dealership. I have requested a quote from safelite autoglass and will call my aaa insurance. I sure hope they will cover the repairs as I do not believe this is in any way my fault.
Windshield developed a crack which started expanding rapidly due to heat. Dealer rep says its due to a rock hit maybe but the glass does not seem strong enough as it was the first batch of Prius primes released in Nov 2017 and I got mine from that batch.
The vehicle had around 5K miles on it when this occured. A small impact near the corner of the windshield has grown to multiple spider veins spanning across to windshield in less than a week. Impact happened while I was in motion in a highway with few cars around me. I've driven my previous Lexus for over 10 years and had two small repairable windshield impacts. The first one on my Prius prime has resulted in catastrohic failure. The glass should be more resilient than this!
- San Diego, CA, USA
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- Rosemead , CA, USA