This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Carfax notified us that our vehicle was part of a recall on 9/24/21. Toyota never contacted us. I contacted Toyota Corporate the week of Oct. 18th and they contacted the dealer (Hudson Toyota in Jersey City) and the dealer said they had a fix. I brought it in and the service department said there was a mistake and the fix wasn't available. When I contacted them again the week of Oct. 25th they said they had a fix and made me a service appointment on Nov. 9th. However when I went on NHTSA website it says that consumers will only be notified on Nov. 20th and when I called Toyota corporate they could not tell me when the fix would be available. I have not been driving my car and I have been shocked that no one at Toyota seems to be able to tell me anything.
- Jersey City, NJ, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Jersey City, NJ, USA