This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.
Vehicle involved in a accident. Vehicle brake system did not work. Driver had foot on brake pedal. Anti collision break system did not work, vehicle slid for 20ft into a stopped for. 2019 Prius was going 35 mph before risk of collision was realized. Significant damage done on passenger side bumper. No air bags deployed.
Our Prius was involved in front to passenger side collision, which totaled the Prius, yet no airbags deployed during the accident. The Prius should have been equipped with side airbag and passenger airbag, which both failed even though those areas were impacted.
- San Francisco, CA, USA
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- Carlisle, PA, USA