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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
16,193 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Toyota Prius miscellaneous problems

miscellaneous problem

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2017 Toyota Prius Owner Comments

problem #9

Jun 052021

Prius 4-cyl

  • miles

A D V E R T I S E M E N T S

For the second time (first in 2019) I was seconds and maybe two feet from stopping the car to park when, with my foot on the brake, the car suddenly and without warning lunged forward at what seemed like full throttle. The first "crash" was in my driveway. The force was shocking and took off the front of the car. I insisted Toyota investigate and they ultimately denied any liability. After the car was allegedly repaired, I started noticing another phenomenon: every time I would slow down to brake--approaching an intersection or stop sign, etc.--the car would briefly lunge forward before the brakes engaged to stop the car. I reported this to the dealer 2-3 times and each time I was assured that this was "normal" for a hybrid transitioning from gas to electric at a lower speed. Two weeks ago, with a friend in the car, I was pulling into a parking space, foot on the brake and about to stop, when the same thing occurred: without warning, the car lunged forward, at what seemed like full throttle, and crashed into a low concrete wall. Had it been seconds later, we would have had our seatbelts off and gone into the windshield. There were injuries. FYI, I have a pretty much perfect driving record and log thousands of miles each year. I had ZERO problems with the Prius I owned prior to this one. I will never drive this car again.

- Wilmington, DE, USA

problem #8

Jul 232019

Prius

  • 53,000 miles
I pulled up to the stop sign, then proceeded to go and I had no power. I sat there for 10-15 seconds before the accelerator kicked in. It shook me up. I proceeded on and then it again happened. I was sitting at a red light at a busy intersection and when the light green I had no acceleration power at all. People were honking and yelling at me. It was very scary. After what seemed to be an eternity, the accelerator kicked in and I was able to proceed. I had it towed to Toyota dealer, they said they couldn't find anything wrong. Please please please help.

- Lake Havasu City, AZ, USA

problem #7

Jul 242019

Prius

  • 15,140 miles
This is for 2017 Toyota Prius prime, but there is no option. While taking my kid to enroll in swimming class, while taking turn into the facility the brakes stopped working and the car wouldn't stop, some how I drove into parking lot (I am not sure how I did it in that tense situation) none of the buttons were working, the car was beeping showing every thing failed and by gods grace the hand brake worked and finally the car stopped. Now I am scared as this happened with my kid in the car. I need help and I don't want to drive this car again and I towed it to the Toyota dealer. After exiting I calmed down a little bit called my husband and he recorded the errors and the sounds. I thought the car was going to blow up.

- Sewell, NJ, USA

problem #6

Oct 042018

Prius

  • 0 miles

A D V E R T I S E M E N T S

The involved vehicles were designed to enter a failsafe driving mode in response to certain hybrid system faults. Toyota has found that in rare situations, the vehicle may not enter a failsafe driving mode as intended. If this occurs, the vehicle could lose power and stall. While power steering and braking would remain operational, a vehicle stall while driving at higher speeds could increase the risk of a crash.

- Reston, VA, USA

problem #5

Jul 142018

Prius

  • 5,000 miles
Car started by itself when it was parked in a driveway in hot weather in the sun. My key fob does not have a remote starting mechanism - only door unlock and lock capability.

- Potomac, MD, USA

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problem #4

May 172018

Prius

  • 1,000 miles
When it rains the collision detection system gives off false warnings. The intelligence clearance sonar (ics) system gives an error and is unreliable. This is a safety issue and has been reported by multiple Prius owner with the ics system: Https://priuschat.com/threads/clean-parking-assist-sensor-and-intelligent-clearance-sonar-issue.182931/

- Bel Air, MD, USA

problem #3

Nov 112017

Prius

  • miles

A D V E R T I S E M E N T S

I want to check if there is a issue with the pre collision and the braking assistance features. My Prius prime roll forward during a idled stop and I did not receive warning and the car did not assist stop feature did not engage.

- Rosemead, CA, USA

problem #2

Apr 042012

Prius

  • 70,000 miles
The rubber on the handle to open my hatchback has melted. In the winter, I can no longer open the hatch door, and in the summer, it is difficult to open.

- Annapolis, MD, USA

problem #1

Mar 222017

Prius

  • 1,600 miles
We purchased a 2017 Toyota Prius on January 29th 2017 and on March 22nd 2017 the car caught on fire out of no where. The car was parked and off when smoke began to come out from the around the shift changer and the touch screen area. After a few seconds the car was completely on fire.

- Los Angeles, CA, USA

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