This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Over the past year and over 15,000 miles our 2016 Toyota Prius four touring has experienced sudden displays of warning messages and lights reporting braking power low - visit your dealer; braking power low - stop in a safe place - see owner's manual; pre-collision system malfunction - visit your dealer; anti-lock brake system malfunction - visit your dealer; lane departure alert malfunction - visit your dealer; ics malfunction - visit your dealer; check cruise control system - visit your dealer. The following codes/faults have been detected: ABS - C1403, C1407, C1415; parking sensors - C164D, C1A50; blind spot monitor - C1A45; blind spot monitor slave - C1A45; pre-collision system 2 - C1A50; lane-keeping assist 2 - C1A50; ECU - P157800 & cruise ECU - P157800. The warning messages/lights came and went while driving on both city streets and highways. Each time I took the vehicle to the dealer. They could see the codes in memory, but could not replicate the problem. No parts were replaced. The only thing they have done is to take apart and reseat some of the connector cables and then send us on our way telling us to bring it back in if it happens again. We are seriously concerned about the safety of this vehicle and have no reassurance that the problem has been resolved and no reassurance that major braking systems might not be available to me if it occurs again. I contacted Toyota customer assistance with no change in their position. I am currently negotiating to trade the vehicle in as I am not comfortable that the problem is resolved and deeply concerned that it will happen again. I have shared video of the warning messages and lights with the dealer, but am unable to upload video here.
While driving the vehicle started to shake from underneath fiercely, I called my mother who came and picked up the car she turned around and went back to my residence, while attempting to park in the garage the car started to roll down the driveway and the brakes wouldn't work, the car landed on the street. City of lancaster
- Lancaster, CA, USA
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- Susanville, CA, USA