This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle has an ongoing issue with the headlights not being bright enough to drive at night with. I have replaced the headlights more than 5 times now over the course of a year, each time with different brands including Toyota OEM headlights. Each time, they are still not sufficiently bright enough to see with at night. This has led to 3 collisions with curbs and objects which caused damage to my vehicle, because I could not see the objects while having to drive at night. I have brought the issue up to Toyota and they said they would not do anything about it. I brought it in for service to Toyota and they tried to charge me $200 to even look at it, money which I do not have. I am forced to continue driving at night for work and fear I will get into a more serious crash or hit a pedestrian as the headlights aren't bright enough to see safely at night. The photo I have included shows a gash in the tire and dent in the rim where it hit the curb. The issue seems to be the headlight wiring or connectors. When I replace the headlight bulbs, they are a bit brighter initially. Thus initial brightness only lasts about a week, and it's still not sufficiently bright to drive safely. They then dim even further to the point where it's like driving without headlights at all. Again this has led to 3 collisions at this point since I'm required to drive at night and don't have the money to fix it. Toyota refused a good faith repair and did not acknowledge there was an issue, however if you do a web search for "Prius headlights too dim" it seems to be a major issue with many other Prius owners. It should be noted that even the high beam headlights are not bright enough to sufficiently see with at night.
2015 Ford edge with 22,000 miles. The rear center brake light assembly has malfunctioned and the lights are not working. The lights cannot be replaced - the whole unit has to be replaced, which costs almost $300. The dealer told me there is water in the unit. This car is garaged at work and at home. I have read that other people have had the same issue. I have an extended warranty but lights aren't included. Since this is a whole unit - not just a bulb - it should be included.
Auto adjusting low beams not working. Low beam is fixed down as if there was a heavy weight load, with no load in the auto the low beam light patern is only 25 feet, this distance puts the driver at risk being unable clearly see the road and drive at a reduce speed or over driving the light. Driver eyes are strained as they try to navigate. There is no problem with the high beams. Affects only at night on highways and. Poorly light wiedy country roads.
A D V E R T I S E M E N T S
- Rancho Cucamonga, CA, USA