This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this car used, in May 2017 with 14,500 miles. I am having an intermittent problem of the car shifting back into reverse when I am trying to shift from reverse to drive. It has happened approximately a dozen times since in 5 weeks. I have brought it to the dealership where I purchased the car 3 times. They are currently keeping the car overnight. They have not been able to duplicate the problem, as it is intermittent, and do not get any codes when they've checked the car. The are suggesting it is a "driver error". it does not seem to make a difference if it is hot or cold, on a slope or flat surface, or if the car has been sitting idle for some time, or having been driven a long distance. It has happened in every such situation.
The contact owns a 2014 Prius. The contact stated that vehicle intermittently shifted into neutral. The contact mentioned that the drive and/or reverse gear needed to be held in order for the gear not to shift into neutral. The vehicle was taken to the dealer where the failure was not determined. The vehicle was not repaired. The VIN was not available. The failure mileage was 20,000.
Acceleration driving East on us rte. 50 at about 60 mph: Vehicle accelerated for no apparent reason. I nearly ran into the car ahead of me. This car is equipped with radar adaptive cruise control, which was engaged at the time. I turned off the cruise control in time to avoid a collision. Unintended acceleration has sporadically occurred, but it is usually fairly mild. This time it was so powerful that it felt like I had stomped on the accelerator; the engine roared and the car took off at full throttle. Thankfully I was traveling at the max distance of the cruise control. Acceleration was not caused by floor mats. I watched while the dealer service manager checked. Deceleration driving East on I-70: The car ahead of me signaled to exit the interstate and turned smoothly onto the exit ramp. As soon as he was out of my lane my car's cruise control locked on to the that of the exiting car and vigorously applied the brakes. Stepping on the accelerator did no good.
- Frederick, MD, USA
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The contact owns a 2014 Toyota Prius. The contact stated that the vehicle would reverse when shifted to drive without warning. The vehicle was not taken to a dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,000 and the current mileage was 3,002.
A D V E R T I S E M E N T S
- Orlando, FL, USA