This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Toyota Prius. The contact stated while driving at 20 MPH, the anti-lock brake turned on with no warning causing the contact to crash into a construction barrel causing minor damage to her vehicle. The vehicle was taken to the dealer and they aligned the vehicle, but the failure continued. The vehicle was taken to the dealer once again and they stated that the actuator and the brake booster needed to be replaced and stated that the VIN was under recall and then called the contact and informed her it was not under recall, and she needed to pay out of pocket. The manufacturer was contacted, and a complaint was filed but they had not contacted the contact back. The failure was mileage was 121,000.
- Destin, FL, USA
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- Destin, FL, USA