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10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
25,792 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius electrical problems

electrical problem

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2012 Toyota Prius Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #5

Jun 152012

Prius 4-cyl

  • 2,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Toyota Prius. The contact stated when her mother whom has a pacemaker occupied the vehicle, the gauges would move independently and the vehicle would not respond. The vehicle would return to normal function whenever her mother exited the vehicle. The contact checked the owner's manual and noticed that there was a section that indicated that persons with a pacemaker should not operate the vehicle. The manufacturer was notified but stated that they were unaware of any issue regarding the vehicle and pacemakers, and offered no further assistance. The failure and current mileages were 2,000. Updated 09-28-12 updated 10/01/2012 updated 6/13/13

- Anaheim, CA, USA

problem #4

Sep 032012

Prius 4-cyl

  • 4,944 miles
Driving 70 mph car began to go into high RPM, then accelerated to 74 from 70 mph. I tried to decrease speed then vehicle shut off got a long beep and message on display "check hybrid system, pull over immediately" all lights on dash were indicating failures. Coasted to safety with 5 passengers in vehicle across traffic at 9:30 pm to shoulder. Tried to restart several times then vehicle went into high RPM then engine knocked loudly and was completely disabled. Lost brakes, pedal was hard, lost power steering, difficult to maneuver. I still had 2 bars indicating plenty of fuel in car. Prior fillup was 7.6 gallons at pump, usually get over 500 miles per tank, trip meter only showed under 400 miles since fill up so had plenty of fuel and there was no low fuel indicator. Reported all problems to dealer. They only noted the car shut down but told me they confirmed everything I said and that Toyota engineers are trying to resolve this since they are aware of this type of problem. So far dealer and Toyota have not addressed the high RPM, the acceleration, loss of electronics and hybrid system failure and told me they havenever heard of any Toyota ever having a report of a high RPM or acceleration without intent to accelerate form the driver. Vehicle is unsafe, has 4944 miles and this problem occurred about a month after purchase. Toyota still does not know what the problems are and in possession of the vehicle.

- Menifee, CA, USA

problem #3

Jul 312012

Prius 4-cyl

  • 2,865 miles
Car becomes immobile - will not shift into reverse or drive. Computer keeps sending the message to put it in park and depress brake, but once that is done, any attempt to shift into reverse or drive triggers the message, endlessly. The problem is apparently intermittent. Occurred for two hours yesterday, after occurring to a lesser extent in preceding days (in the days preceding the total breakdown, I was able to shift after a slight delay and a few attempts). The dealership to which I had it towed said it was fine today. Everything checks out. This is a safety hazard because the car can be in an unsafe position when it becomes immobile. I was partly out of a parking space, somewhat blocking traffic. The problem involves the computer and the transmission - at least

- Pomona, CA, USA

problem #2

Jul 022012

Prius

  • 6 miles
New Prius does not work bluetooth wise with existing phone. Prius I just traded in did. No resolution from dealer (Toyota world O newark Delaware) and no resolution from Toyota corporate. I was told they could do nothing and that I would have to purchase new phones. We are driving vehicle without bluetooth without cell phones in our ears thereby creating safety hazard.

- Avondale, PA, USA

problem #1

Mar 172012

Prius

  • 5 miles
The contact owns a 2012 Toyota Prius. The contact stated that the vehicle was equipped with a hands-free phone system. The contact expressed concerns that he had to activate too many buttons in order to operate the phone system. As a result, the contact felt that the system could create a safety hazard while driving. The vehicle was taken to an authorized dealer and no assistance was provided. The manufacturer was made aware of the failure and stated that the vehicle was operating as intended. The vehicle was not repaired. The failure mileage was 5.

- Tarzana, CA, USA

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