This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Toyota Prius. The contact stated that while driving at various speeds, the ABS warning light illuminated and the vehicle skidded while depressing the brake pedal. The contact stated that the hazard lights independently activated and caused the battery to drain, and the vehicle would stall. The vehicle was taken to a dealer where the contact was informed that there was a Customer Satisfaction Program for the failure, but the Customer Satisfaction Program had expired. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.
The contact owns a 2012 Toyota Prius. The contact stated that while driving approximately 50 MPH, the ABS, brakes, and traction control warning lights illuminated. The brakes became inoperable, but the driver was able to regain control of the vehicle and pulled over. The vehicle was taken to the local dealer where it was diagnosed there was a hydro pump motor fault and hydro motor pump relay fault with codes C1252 and C1253 and the hydro boost brake pump kit and brake assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred him to the NHTSA hotline. The approximate failure mileage was 97,000.
The contact owns a 2012 Toyota Prius. The contact stated that while starting the vehicle, the ABS, hybrid system, and traction control warning lights were illuminated. The dealer was made aware of the failure but informed the contact that the warranty was void due to a salvage title. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.
- Gotha, FL, USA
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- Swampscott, MA, USA