This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Prius. While driving on the highway, the contact heard a loud sound. He noticed that the sun roof exploded and the glass shattered. There were no injuries. Dch Toyota of torrance (2909 ca-1, torrance, ca 90505, (424) 271-2340) informed the contact to bring in the vehicle. The dealer acknowledged that the same failure occurred with other vehicles. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 84,360.
2011 Toyota Prius. Consumer writes in regards to recall notice for curtain shield air bag inflators. The consumer was advised the aftermaket moon roof disrupted the effectiveness of the airbag.
I was driving on interstate 20 with my wife when the sunroof exploded. There are two panes of glass and the exterior pane sent shards of glass out onto the highway. The internal pane of glass stayed in place but some shards of glass fell on my wife and myself. The Toyota dealer says this was due to a crack from debris which hit the car and compromised the integrity of the sunroof. They could not prove or show any mark indicating this as a fact. It was a very scary situation and I feel our sunroof was materially flawed and Toyota should be responsible for the problem.
- Vicksburg, MS, USA
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- Torrance, CA, USA