This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. Updated 01/11/2017 consumer stated they were notified of a problem with air bags and the dealer told them that the parts were on order with Toyota but unavailable. Updated 6/22/18
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Toyota Prius. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was unknown. The contact had not experienced a failure.
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Merritt Island, FL, USA
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The contact owns a 2011 Toyota Prius. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was not available. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 Toyota Prius.the contact received notification of NHTSA campaign number: 16V487000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. VIN tool confirms parts not available. Updated 10/13/16 updated 03/13/17.
I received a safety recall notice (interim notice) regarding defective air bags involving defective welds on air bag infiltrators. I telephoned the dealer to schedule a repair. The dealer said it could be many months before Toyota comes up with a fix for this defect. They refused to replace the airbag or give me a rental vehicle. I do not think my family and I should have to drive a vehicle with a known defect that could serious injury or death for many months until Toyota comes up with a "fix". there is a "fix". Toyota could simply replace the defective air bag with an air bag that is not defective. I request that Toyota be compelled to replace this defective air bag or provide me with a replacement, safe vehicle until the defect is remedied. Thank you
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Toyota Prius. The contact received notification of NHTSA campaign number: 16V487000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The csa recall was issued over a month ago and nothing has happening. I feel like this is not done in a timely manner. I haven't experienced an problem with the curtain shield air bag in my Prius, but that's not the point. I could have and there's no indication of when the remedy will be available. I'm an attorney and I think they're asking for a class-action lawsuit. I didn't enter my phone number because that's private. I contacted toyoya 7/26 but haven't received a response. Again, this is unacceptable.
The car was traveling at about 40mph when we T boned another car that entered our lane illegally. My wife applied the brakes and we skidded for about 10 yards before hitting the other car. Neither the seat belt restraining system nor the air bag system operated.
The contact owned a 2011 Toyota Prius. While the contact's brother in-law was driving approximately 30 mph, the rear passenger side of the contact's vehicle was struck by another vehicle. The contact's vehicle spun around and crashed into a guardrail. The air bags did not deploy. A police report was filed. There were no injuries. The vehicle was towed to a tow yard. The insurance company declared the vehicle totalled. The manufacturer was not made aware of the failure. The failure mileage was 65,290.
The contact owns a 2011 Toyota Prius. While attempting to park, the driver depressed the brake pedal and suddenly the vehicle accelerated forward and crashed into a pole. During the crash, the front end sustained significant damage. The air bags did not deploy. No injuries were reported and a police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 21,000.
My wife was driving our 2011 Prius during stop and go traffic. She said the car just took off on her on it's own she tried to brake but it wouldn't stop. It crashed into the motorhome that I was driving. The air bags never deployed. The car was totaled due to the extensive damage.
A driver made a left turn in front of my car and I hit the front passenger door of his SUV. My front end was totaled out. I received a neck and head injury as well as a shoulder and hand. Had my airbags deployed like they were designed to my injuries would have been minimized.
On Friday, Jan. 16, 2014 my husband made a right had turn from a stop sign onto a road in toledo, oh. An oncoming vehicle did not see him and turned into the front drives side smashing the door into my husband. His head went through the window and the side air bags did not deploy. Our frame was smashed, door smashed, front tire bent in, dashboard was bowed and broken, front, small side, and main drivers side windows broken. The car was found to be a total lose, my husband had to seek medical attention, but my main questions is why did the side air bag not deploy 02/05/15 updated 6/9/2015
The contact owns a 2011 Toyota Prius. The contact stated the air bags failed to deploy after another driver crashed into the driver side of the vehicle. The contact sustained unknown injuries. The contact was not aware if the passengers occupying the other vehicle sustained any injuries. A police report was filed. The vehicle was completely destroyed. The vehicle was towed. The approximately failure mileage was 60,000. Updated 11/21/14 the consumer stated the failure of the airbags was reported to the manufacturer. The consumer believed the air bag should have deployed. Updated 5/5/2015
The car was parked in a parking lot at 6:45 am. When I returned to the car at 3:45 pm, I found that the drivers side curtain airbag had deployed sometime that day. There was no sign of collision or impact. The car was dirty, and the dust had not been disturbed. I took the car to the dealership and was told that it was 227 miles over the warranty for the airbag (at 60,227 miles total). They ran diagnostics and found no error code or reason for the airbag to have deployed. I contacted Toyota and have not yet been given any indication of how they will handle the incident, though I was quizzed extensively. The cost to repair the extensive interior damage to the car is $3000.
A D V E R T I S E M E N T S
- St. Charles, MO, USA