This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As the navigation/gps system was being used on a long trip, the backlight suddenly burned out. Upon touch, the screen was extremely hot. (it did not cool down until appx. 1 hour after the backlight had malfunctioned. With the backlight not working, it renders the entire navigation system, bluetooth, back-up camera, audio system/cd player useless and not useable.(entire screen is black.) although the vehicle is only 2 1/2 years old, it is no longer covered under the manufacturer's warranty. The part costs between $2400 and $4500 to replace. Numerous complaints have been recorded on various complaint boards about the same issue on 2010 and 2011 Prius cars by consumers.
- Greer, SC, USA
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- Greer, SC, USA