This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had begun to notice a slight shimmy at highway speed for a few days, but it wasn't pronounced enough to cause concern, especially since the weather was very windy and already subjecting the car to heavy crosswinds. On Monday, [XXX], the shimmy became suddenly more pronounced, so I pulled off the highway ([XXX]) and parallel-parked on street in Cambridge, MA. While parking, I heard a loud creaking and grinding sound, and the car no longer responded to steering inputs. I exited the car and noticed the rear driver's side wheel protruding at a strange angle from the wheel well. I called AAA and the tow truck driver discovered that, behind the wheel, where the wheel meets the rear axle, the arm had rusted clean through. In other words, the wheel had completely fallen off, and was being held to the car only by the brake line. I was towed to a mechanic in Salem, MA. Both the Salem mechanic and the AAA tow truck driver said that they had never seen anything like this in all the years they'd been servicing cars. I told them that the car had never been in a flood or otherwise involved in the kind of extraordinary event that would cause more than typical rust exposure. Had the wheel come off at highway speed, I could have been seriously injured or killed. The issue did not seem to have been caused by driver/owner oversight or normal wear and tear. It seems highly unusual and potentially indicative of a defect or manufacturing error. I hope other 2010 Prius owners are aware of the vehicle's susceptibility to this issue. And I would like Toyota to take some responsibility for the high cost of repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving my 2010 Toyota Prius and my car started beeping when I was driving when I tried to slow down the car was not able to stop the breaking system ABS started displaying and my car started to beep and it won-??t stop beeping. I did take my car to the dealer for a recalled inspection after my car broke down and I was no longer able to drive for my own safety. After I took the car to Downey Toyota for hybrid recall they didn-??t tell me anything but on the document they gave me it did state that the ABS was a problem. Now my car is still not able to be used because of my own safety concerns since the vehicle won-??t break when I put the brake pedal and a none stop beeping sound that won-??t stop at all.
The car I have 3 dash lights we pull the code through computer it was C13 91. That means the car have an actuator it's not working so the brake system is not working properly and the ABS light traction light the brake light are on all the time. Sometime they go off and sometimes they turn back on usually it's more on time than off time. I did research and find out very common with 2010-2015 Prius model went to Toyota dealership at riverdale West springfield Massachusetts no help. It's a known problem they agree but my car is 10 years old or 150000 miles over so no warranty please help I am a poor uber driver 4 daughter and wife I am the only bird feeder [xxx] is my cell and [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owned a 2010 Toyota Prius. While driving 60 mph, the front wheels shook and the contact lost control of the steering wheel. The contact crashed into anther vehicle, which then caused the other vehicle to crash head on into a median. The air bags deployed. There were no injuries. A police report was filed. The vehicle was deemed totaled and was towed to the contact's home, awaiting an investigation. The cause of the failure was not determined. The dealer and manufacturer were not notified. The contact referenced NHTSA campaign number: 18V684000 (hybrid propulsion system). The failure mileage was approximately 120,000.
- Los Angeles, CA, USA
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At approximately 85,000 miles, I noticed a low humming/rubbing sound coming from my wheels. After having the vehicle inspected, it was found that the front right wheel bearing needed to be replaced. Wheel bearings typically don't need to be replaced until around 150,000-200,000 miles, on average. The technician told me that it wasn't yet loose and that I could replace it within a couple of months. I have now noticed loose steering and the sound has grown louder, so I will be replacing the bearing so that I do not risk the wheel breaking off from my vehicle while driving on the highway to and from work. Having to replace the bearing this early in the vehicle's life seems excessive, and from my online research, it seems that I am not the only one to realize this. I've also had trouble tracking down the part through my local parts stores, which concerns me as well because they don't know why they don't carry the part, or why it is so expensive to order online. Has there been a shortage of this part because of a defect or numerous replacements? if the wheel were to break off while driving on the freeway, it could easily result in a fatal accident. Please investigate.
This a second pair of new tires we buy. They were worn unevenly. We do tire rotation every 5,000 miles and alignment every 10,000 miles. However, the car its the tires very unevenly. The tire pressure is checked and kept at the given manufacturer recommendations. All my friends that own Toyota's have similar problems. This is a serious issue that could lead to an accident if the tires get torn when driving. Plus we are damaging the environment when we are replacing the tires so often. I had similar tires in a different car, they lasted 90,000 miles. Here I cannot get 25,000 miles out of them.
While the car was parked in a hill with the parking brake it suddenly went backwards and hit the wall of the residency across the street like 500 feet down. Car was almost completely damage back, train suspension and all doors out of frame. Repair will take 8 weeks at a cost of $14850. There were no passengers in the car.
I first reported this to Toyota prior to the initial 2010 recall, the car was less than 1 month old and I have reported it on numerous occasions via the Toyota website. On the few occasions I lent the car to friends they have had the same experience. Description: When traveling at relatively slow speeds and an unexpected bump comes up and the brakes are engaged early, once going over the bump the car losses brake power for a few seconds and jolts forward. It is very disconcerting B/C in those split seconds if one is not prepared the car hurls forward and could if all odds are against me, the car could kill someone if they are walking in front of the car. I reported it to my dealer, my dealer's inspector went out on test drive with me, we were able to recreate the incident when he was driving as there are a few spots in my neighborhood that it happens every time. He put the computer on the car but it did not read there was a problem. He called the national technical office, who eventually came out, I left the car at the dealership. They recreated the problem and according to the local technician they put a camera in the wheel to film the situation. I was later told by my local technician that it was determined that there was not a problem with the car and that the situation is normal where the tire catches an uneven surface and goes into overdrive. I have had dreams that I would kill someone in this car. Noone is allowed to use this car for the same reason. I fear for my life and the life of anyone walking in front of me on a street I do not know. It happens almost every 2 weeks. It is scary! please help! this is the first new car I bought in 25 years and I am unable to get rid of it B/C I had to pay so much for it. When I inquired what my options were, Toyota said none, that there is no problem with the car.
Front tires chipping on the inside and outside. Told to get them rotated and alignment. 6 lug nuts broke off during the rotation and the alignment was not that far off. Told the tires where the wrong ones for that heavy of a vehicle. Took to the dealer and he laughed at me and said they would love to charge me to replace all my lug nuts and those where the right tires for the vehicle and he said I was lucky to get 35,000 miles out of them because everyone else only got 25,000 miles with the tires he then tried to sell me a new set of tires. Four days later the car decided to drive itself into a tree at 20 miles an hour. No air bags deployed but the car was totaled.
When braking normally and the car passes over ribbed road surface areas which indicate a stop ahead or raised expansion strips, the car often times appears to speed up. It's as if when the wheels come slightly off the ground, braking is interrupted and the wheels spin more rapidly. Normal braking resumes when the tire regains contact with the road surface, causing a minor lurching feeling. Although it creates just a momentary out-of-control feeling, it is a very uncomfortable feeling of no braking. It has happened multiple times at the same traffic light and each time it catches me off guard. My 2010 Prius has previously been in for the braking recall fix.
Car: 2010 Prius II driving on wet pavement and approaching a stoplight. Started applying the brakes and hit a pot hole - vehicle sped up for a moment and lunged forward this was not the first time I have experienced this but it was the most noticeable. Each time it has occurred while braking and going over uneven roads. This time almost hit the car in front of me at the light.
While driving our 2010 Prius on or around Jan 23rd at around 2:30pm cst, saw a pot hole ahead and started braking. The left front tire went over the pot hole but the brakes skipped and the vehicle didn't stop and continued to move ahead with the same speed. Fortunately, no one was there in front. Re-applied the brakes again quickly to bring the vehicle to a stop.
A D V E R T I S E M E N T S
- Salem, MA, USA