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8.7
pretty bad- Typical Repair Cost:
- $2,070
- Average Mileage:
- 105,950 miles
- Total Complaints:
- 6 complaints
Most Common Solutions:
- not sure (2 reports)
- replace inverter (2 reports)
- replace engine (1 reports)
- replace fuel pump (1 reports)
engine problem
Helpful websites
- No one has added a helpful site for this 2010 Prius problem yet. Be the first!
A D V E R T I S E M E N T S
Let me start out by saying that about 2 weeks ago, the check hybrid light went on. I was totally freaked out and stopped along the roadside. A highway patrol man stopped behind me to ask me if he could assist. He said he had experienced that error on other Prius cars and didn't think it was a problem. I restarted the car a few times to get rid of the light, which is what the internet said to do. It seemed to drive fine over the next 1-1/2 weeks. However, since I needed an oil change anyway, I told the Toyota dealership of the hybrid light going on and they dismissed it because they said they couldn't recreate the problem.
I was assured at that point that the car was okay, and I was going to be safe going on a little road trip. Fast forward to 3 days ago. I was on my way with a car full of stuff on a 200 mile road trip when the car failed in Oakland, CA, 40 miles from home. The car started slowing down on the freeway even though I was trying to accelerate. Very luckily, there just happened to be a Toyota dealership across the freeway and we slowly drove to it. They treated us really well and gave me a free rental car for a couple of days until the car was going to be fixed.
So, 2 days later, on Saturday late afternoon I picked up the car. BTW, my service manager was awesome. So nice. I'm driving home and get just on the city limits of San Jose when the light comes on again and the car starts slowing down. This was the last thing I expected at this point after spending $1200 on the repair work. So this is where the fun part comes in. I'm sitting in a business park on a Saturday night, all alone at 5pm. My service advisor isn't answering my texts and I'm getting worried because the dealership closes at 8pm. I finally got hold of the operator and told her to get me a service manager because it was an emergency. I got hold of another great service advisor and she got a tow truck to pick up me and my car and take us back to Oakland. My rental car was still there and I was able to pick it up again.
Today is Monday and I still don't have my car back. I'm going to try to get some kind of guarantee from them on parts and labor. I don't know if this will be possible. In the meantime, we have done some research and found that this is a known problem and there is a California class action suit against Toyota due to this same Prius Inverter issue.
- Sharolene B., San Jose, CA, US