This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My back-up camera went dark & stopped working in the center console. This rendered the entire console inoperable; navigation, radio, bluetooth, etc. I went to the Toyota dealer, & called Toyota. I was told this happens with jbl equipment, & it is not covered under warranty. My vehicle only has 43,252 miles on it. They told me that I could pay $2500 for a refurbished camera/console. This does not seem to be fair to the consumer. I do not like driving around without the back-up camera--a safety feature, & this is a known problem to Toyota & their dealers. Toyota should extend the warranty on this center console on this model.
The contact owns a 2010 Toyota Prius. The contact stated that the instrument panel was unreadable due to fog. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,618.
The instrument panel visibility had diminished to the extent that when driving in bright sun lit days the instruments were un readable, as the incident light from the surrounding area in the vehicle washed out the display visibility. Not being able to read the panel, especially the speed, becomes dangerous. The service department checked the 12 volt battery and found that it was not as it should be. Battery was replaced.. thinking that could be the problem, and after reviewing the info available from the manufacturer they thought it would solve the problem. It has not. This condition does not exist at night when the rheostat dimmer is activated. The dimmer does not affect the display when in the dimmer off, or on, in the daylight.
The contact owns a 2010 Toyota Prius. While driving the vehicle at various speeds using the headlights during the day the contact noticed that the instrument panel became very difficult to see. The vehicle was taken to the dealership where the contact was informed that the failure could not be determined. The current and failure mileages were 13000.
The contact owns a 2010 Toyota Prius. Whenever the contact drove the vehicle while wearing sun glasses he stated that it was difficult for him to see the speedometer. The vehicle was taken to the dealership where the contact was informed that nothing could be done to correct the problem. The current and failure mileages were 1000. Updated 3/24/10 updated 05/10/10
- Dyer, IN, USA
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The contact test drove a 2010 Toyota Prius from a authorized dealer. He states that he was wearing polarized sunglasses. He had extreme difficulty reading the instrument panel cluster and speedometer gauge which exhibited dim lighting. The VIN was unavailable. Bl updated 10/09/09 the consumer stated the vehicle has a dashboard display just below the windshield that reports the speed, fuel level and other operating information. The display is a reflected image of a vacuum-fluorescent display inside the dash. Unfortunately, the reflection path polarizes the displayed image so that it is all but unreadable through polarized sunglasses. Updated 10/16/09.
A D V E R T I S E M E N T S
- Santa Rosa, CA, USA