This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2010 Toyota Prius. Consumer states two brake system failures the consumer stated the vehicle began making an unusual sound and after a few days, numerous warning lights appeared on the dashboard announcing a failure of the braking system. The vehicle was towed to the dealer. An inspection revealed the master cylinder, booster and ECU needed to be replaced. The consumer paid $ $3,246.83 for the repairs. However, nine days later, the unusual brake pedal sound returned, but the brakes worked and no warning lights appeared. The next day, the brake system completely failed while his daughter was driving the vehicle. Again, the vehicle was towed to the dealer, where the technicians determined the vehicle needed a new brake booster assembly. The consumer was informed he would only be responsible for the labor costs of $ $255.48. The consumer believed the booster and brake booster were the same part, which was supposed to have been replaced several days prior.
- White Plains, NY, USA
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- White Plains, NY, USA