This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Feb 1, 2010, I was approaching a stop light intersection at about 7 mph. When applying the brakes it was like stepping on a solid steel pole or ice skates. The pedal would not depress and the brakes would not engage. I released brake pressure and again pressed the pedal and then the brakes operated satisfactorily. The street was smooth asphalt, dry and in good condition without bumps. On Feb 28, 2010 the dealer (lake city Toyota) accepted the vehicle and performed the "service campaign aob ABS actuator ECU update".
2010 Toyota Prius gave me in two different occasions the feeling that the brake was not working. In both cases I was driving slow and traction control light came on. In one case I was backing up from my garage; in the other case I was transitioning from a small downhill exit to a flat street.
When braking, all of a sudden the car lurches for a second or so, as if on ice. This happened 3 times in different circumstances, once not related to a pothole. Toyota dealer in avon ct applied the correction to the software, and the next week (last week) the same thing happened again, when I hit a wide, but not deep pothole while braking, just before stopping at the end of a highway exit ramp. In this situation, it was fortunate that no car was in front of me at the light. Additionally I had a problem with sudden acceleration a couple times when driving at slow speed.
I just picked up my 2010 Toyota Prius from the dealership for the second time since the brake recall. This is the third time my Prius has been in for service on my brakes. They performed the recall and keep telling me that my car is functioning properly and that all hybrids brake this way. I will admit my Prius stops quicker than before than the recall however I still notice that it surges forward before the care stops at times. In the 2 weeks I had the car back after they performed the recall I and my husband noticed that the brakes still surged forward before stopping. I picked up my car today and I noticed it again on my way home. What is it going to take to get this car fixed properly? I do not feel safe driving it around, and I have young children. I want someone to look into why these recalls are making the problem alittle better but not fixing the problem. If Toyota does not know how to fix it then maybe they need to buy these unreliable death traps back from their consumers and stop feeding us a line about how this is normal and all hybrids do this.
Brake problem with 2010 Prius. I was crossing a pothole on street and put the brake on before the front wheels get into there. While the front wheels enter the hole, I felt my car suddenly lost braking and speed up. It lasted for less than 1 sec. I guess. Then, everything was normal.
- Fremont, CA, USA
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I have a 2010 Prius which I took to champion Toyota in houston for the recall repair on February 12. According to them they performed the brake recall software repair. However, on 3/3 when I was driving home from work I experienced the brake failure problem again.
Toyota Prius 2010 ABS software update does not fix the issue - ABS turns off and vehicle accelerates when braking and I hit a bump - software update was performed on 2/12/2010.
Driving 2010 Toyota Prius. Seemed to have 'skipped' forward while gentle braking over bumpy road (small bumps). Car had allegedly had electric repair to ABS for the Prius, however; will take to another dealer to confirm. I realize there are privacy concerns as an owner, and I'm not looking to put emphasis on myself, however; after supposed repairs to the brake system I am worried that the electronic update to the Prius 2010 was not sufficient. The slight 'jolt' that I felt made me think initially I was bumped in the back of my car. Thanks again for investigating this.
I took my 2010 Toyota Prius into the dealer to fix the braking problem; however, I am still experiencing the problem on a daily basis. I called the dealership, and they were uncertain as how to help. I'm very concerned that I will crash into someone or go through an intersection because of the release of the brake.
1. on Friday, February 26th, 2010 I had my 2010 Prius "fixed" at a Toyota dealership for the brake/acceleration recall. I had experienced braking/acceleration issues only 3 times in 5 months of owning the vehicle before having it recalled. 2. in the last 2 days I have experienced the braking/acceleration problem twice. The problem seems to have gotten worse. Essentially what occurs is a sudden jerking forward of the car, whether or not the braking system is depressed, typically when going over rough terrain or uneven pavement. I occurred both times at relatively low speeds between 10-20 miles an hour and the acceleration lasted only a second or 2, but is very alarming, especially if a car is in front of you.
I experience the brake failure on Prius 2010, I took the car in the dealer to fix it but dealer told me that the firmware already up to date on my car.
I own a 2010 Toyota Prius and have had my car in for service to address the brake recall. However, today I drove over a pothole and the symptom of the recall (loss of braking power) occurred. This has happened one other time in the past few days since I have brought my car in for the recall service. The service appears not to have addressed the problem.
Driving my 2010 Prius towards a traffic light. Light turns from orange to red and I brake in plenty of time. Small pothole just as I stop makes the car's brake "slip" and I shoot forward several feet. I now understand what the braking problem is people have been talking about.
We bought a 2010 Prius last July. Since buying the Prius we have had the brakes completely stop working, during braking after driving over a small bumps (manhole cover, disturbed pavement, small pothole). This has now happened around 10 times. Fortunately, after completely releasing the brakes would again brake after applying increased pressure on the brake pedal. Most recently the braking failure occurred the day immediately following having the 'brake recall" maintenance performed by Toyota to correct the braking problem. The "fix" is obviously not correcting the problem. This is a major safety concern. The brakes once gave out while approaching a pedestrian in a crosswalk. It is only a matter of time before someone is seriously injured or worse. Please help. What should I do now?
I bought a 2010 Prius in November of 2009. I soon discovered that the car would not brake properly and a couple of months later heard about this issue on the news. I brought my car in for the recall and a software patch was applied to the car to rectify the situation. That was 5 days ago. Upon leaving the dealership, the car did feel better; the brakes did not feel as sensitive. However, in the past five days I have experienced the same exact sensation of the car not braking when I have been riding over a rough patch of road at a speed of less than 30 mph. But it's not just a feeling. The car surges forward momentarily. It almost feels like I am skidding on ice. I do not feel safe in this vehicle despite the fact that the folks at my Toyota dealership said this problem was "not a safety issue." I disagree. I am afraid that I will lose braking ability and hit something or someone or end up in an intersection involuntarily. I have a five year old daughter. I really want my money back. I would never have purchased this car if I had known it had faulty brakes. I feel burned by Toyota.
2010 Toyota Prius: Had the car for several months and really enjoy driving it...okay, I like the mileage, it's not a corvette though. Have noticed on rough pavement and potholes that the brakes do seem to give a little. However on 19 Feb 10 I hit the brakes to stop and it felt like the simply made a grinding sound and barely slowed at all...the harder I pressed the less the seemed to apply. These cars are dangerous and should be removed from the roads until Toyota fixes this and proves the problem is corrected...I will not drive it until they do so...
When I am driving my Toyota Prius 2010 and the vehicle goes over a bump or hole in the road the vehicle "jumps" especially is I am braking to slow the vehicle down.
Brake failure on 2010 Prius in snowy conditions. I was driving with my 11 year old daughter going less than 10 miles per hour approaching a busy intersection. The brakes would not engage and I could not stop before entering the intersection. I was almost hit by a bus. The bus saw me and sped up thus avoiding a tragedy. Also, the other oncoming traffic was able to stop and avoid me. My daughter and I were very fortunate. I am horrified and want this corrected.
I was bringing my 2010 Prius to a stop at a stopsign on E bound mlk drive in san francisco's golden gate park the eve of 2/15/10. The pavement was bumpy, and the brakes "skipped" for a half-second. I was able to bring the car to a safe and complete stop without hazard, except for a momentary jump in my heart rate.
A D V E R T I S E M E N T S
- Seattle, WA, USA