This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The hybrid water pump failed/ aka the inverter coolant pump. This was recalled years ago and has failed again. The previous owner of my car replaced it in 2013, so Toyota is refusing to replace it again, despite the fact that the part is faulty and has compromised the safety of my vehicle. This issue was diagnosed by a mechanic yesterday, error code P0A93. The master warning light, check engine light, brake light came on. The AC stopped working. The brakes nearly gave out on me driving on a bridge in New York City. This part was recalled. Toyota refuses to honor the recall a second time. They clearly did not properly engineer this part! It failed again! They should be responsible for fixing this issue.
I went to park in a parallel space when all of a sudden my ABS, (!), VSC light come on with the loss of brake power and a loud beeping noise. With this sudden loss of brakes in the middle of driving, I could have harmed myself and others in any cars around me because I also lost steering capability. This is a problem that there was an extended warranty for, but there should be a recall. My car is a 2009 and was only covered before the pandemic and now it is 2021 and I have no recourse, but to try and fork over $3500 for which I don't have. I am a second owner and this is a very common problem amongst Prius owners. I didn't have any other symptoms that I could point out prior to this situation. I have had my hybrid battery, engine, ecu and most recently a stolen catalytic converter replaced. This ABS actuator problem needs to be addressed for another 5 years with a free repair. I would hate to have hit some other car and had my car smash into a wall, another car, pedestrian, pole or any other object based on it's ability not to stop.
I was turning left and was hit by an oncoming car. Most damage done to the front right. The car was totaled. I was going about 5-10mph though the oncoming car was going approximately 40mph. The firemen, police and insurance adjuster were all very concerned that the airbags did not deploy. My babies were safe in the backseat thanks to their car seats. I had to go to the hospital and suffered a concussion. We just had our car tuned up at our local Toyota dealership not even 6 mos ago. They did not say anything about a concern with the airbags.
My car has been intermittently displaying ABS vsc and brake warning lights. When they are on there is no brake regeneration. The lights have come on and gone off and now are on again. Getting obd code C1391 (abnormal leak in accumulator) my vehicle is just a small amount over mileage to cover this under enhanced warranty but Toyota knows they have a brake accumulator problem and wants 3K to fix what should have been a recall long ago. Have called and Toyota will not help.
- Santa Fe, TX, USA
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The lightbulbs burn out very easily. The car stalls when you are trying to leave from a light or stop sign. There is a recall for this but not on my model and there should be sometimes when stopping on breaks the car will show slippery alert even thought there is no reason for it. All these things have caused danger for us while driving the vehicle. This has been happening for years
The combination meter went out on my Prius. On multiple occasions, the dashboard went blank. When this happens the driver is unable to see the speed or any other safety lights. The most alarming issue was when our vehicle would not shut off after the dashboard went blank. When we arrived at our destination we were unable to turn the vehicle off with the push button 'start.' The car continued to run on reserve even after the battery terminals were disconnected. We took the vehicle to the dealership they were aware of the problem and Toyota had already extended the warranty on this part to nine years from original date of use. Unfortunately for us, our car was nine years and one month. The scariest issue is that the car driver is unable to tell their speed and this could potentially cause an accident. The car also is extremely dark (at night) when the dashboard is not displaying and causes issues with visability.
Display for odometer, speedometer and gas gauge goes out intermittently.the 'combination meter' (a.K.a. 'instrument panel' or 'cluster', the thing you're looking at in front of you) is bad. There are several electrical components in the circuit board that control how it 'powers up', and they fail. Lacking the ability to power up, the display goes black. Joe myers quoted us $1156 for repair, and one week repair time. Service advisor said that repair part is fixed part so that problem will no longer occur. We must drive the vehicle till we replace it. No offer was made to provide a loaner car if 07 Prius went into shop for replacement cluster. It is really unsafe to drive without knowing speed that car is traveling. And we would not know gas level. Who wants to run out of fuel" very unsafe. Why isn't Toyota owning up to this deficiency? shouldn't it be a recall repair" we are the original owner and we have taken the vehicle into the dealership service shop for repairs since we purchased the vehicle.
If my car sits in the sun, on occasion the audio controls - am/fm, volume, power, track selector, etc. Fail to function (they are unresponsive). If the car is turned off, then back on, they work. This is not a safety concern, per SE. My concern is not the audio portion not working, but the system design and quality of components. Were these same components used elsewhere in the car? I've only seen this happen when my car has become hot sitting (not running) due to the weather. Usually when I parked facing West and the sun has been hitting the front of the car all day and I leave from work. This hasn't happened in the past 2-3 years because I've kept my car out of the sun when parking. It occurred between 2012 an 2014. I do not have an exact date of when it occurred even though your form forces me to specify one.
Prius hybrid battery tube vent material gives off a strong plasticizer smell. This is continous and in all seasons. This may be dangerous to health of occupents.
2009 Toyota Prius. S10 appropriate handling- letter from regarding Toyota problems* tgw the consumer stated while driving at night, she noticed the dashboard lights glared in the windshield.
Petition for safety recall of any vehicle without a single function, directly acting, fail -safe, off switch or button. Document added and scanned into the system ref: Petition for investigation of dtcs and missing dtcs (Toyota)
1. driving normally under normal conditions 2. 2009 Prius purchased in April of '09 loses traction over potholes, bumps in the road. This happens almost every time I drive, since I live in a city and go over potholes and uneven roads often. It is not a particular issue in the snow- in fact it happens more often on clear roads. 3. nothing has been done to correct the issue, because my Prius was bought one month before the recall covers (April of '09, versus the new recall that goes back to may of '09). My car without a doubt has the same issue.
In March 2009, we purchased a Toyota Prius at the Toyota of northwest Arkansas Toyota dealership of rogers, ar. On July 29, 2009, I pulled up to the curb to park at a strip mall. Upon applying the brake, the car lunged forward. I turned right on the sidewalk and the right side of the car ran into a post/upright that holds up the roof over the sidewalk, damaging the right side of the car (both doors, etc) and the post/upright. The cost to repair the car and the post/upright was approximately $5,300. There were no personal injuries (thank heavens no one was on the sidewalk). The police were called and the policeman said it was a non-reportable accident since it did not occur on a street and no personal injuries were involved. We saw press releases concerning floor mat problems and removed the floor mat. We also stopped at the dealership to inquire if there was something more we should do and were given a telephone number to call. The person we spoke with assured us that the problems did not pertain to the 2009 car we have. However, with the Washington post saying "Toyota said it had corrected problems with the antilock brake system in Prius models sold since late last month. But the company was still deciding what steps to take to fix the problem in Prius cars sold.... before late January. Our question: What is the best course of action for us?
The contact owns a 2009 Toyota Prius. When ever the contact wore polarized sunglasses the instrument panel displayed dim lighting. The manufacturer was notified and there has been no resolution. The contact is aware of the safety risk involved. The failure mileage was 2,000 and the current mileage was 7,400. Updated 9/17/09
The contact owns a 2009 Toyota Prius. When ever the contact wore polarized sunglasses the instrument panel displayed dim lighting. The manufacturer was notified and there has been no resolution. The contact is aware of the safety risk involved. The failure mileage was 2,000 and the current mileage was 7,400. Updated 9/17/09 updated 09/18/09.
A D V E R T I S E M E N T S
- Philadelphia, PA, USA