This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlights keep blowing out due to power surge. Left - right - left - right - left - right now left again!!! every couple of months since I bought it last Feb 2017.
Headlights go out all the time. I've replaced the ballasts and the headlights 5 times in the last year. 1 month after new headlights and new ballasts the headlights are back out again. This has been a problem since I got this car. Sometimes I can turn the lights on and off and it will work for a bit.
My headlight passenger side keeps going out after a few seconds of turning on. This keeps me from driving at night. My computer controls on my dash board that works the ac. And displays the information about the car does not work. My ABS break light will not go off. This has affected my breaking system on my car. All of these items I have mentioned all occurred while I was driving the car.
There is a warranty enhancement program for my 2009 Prius which expires in March of 2018 for the combination meter known as csp ztv. I text manufacturer and they said its warranted. The first dealer I took it to refused to replace it 2 days ago saying it expired. I called Toyota and they said it didn't after I read the date it started being in service and she said it is in place until March.the 2nd dealer refuses to repair unless they can duplicate conditions. I can not tell the weather to freeze I am not god but they are playing god with my money and my life to save their money and their jobs. I wanted repair done before it happens again but they are refusing. I could run out of gas and be killed because of faulty meter because you can't read display or get a speeding ticket. The dealer I bought it from can verify this is the problem but they are not a Toyota dealer. What if we have a mild winter and it doesn't happen this year but happens fall of 2019 then I have to pay for it and its their fault not mine this is lawlessness because someone is trying to keep from paying for their error. This is stealing. How can I get a remedy to this? they should have been forced to do a recall instead of what they are doing it is not right to do to consumer. It is stationary for display lights but you don' T know when they will turn on and restarting car does not resolve problem. Also when you can't leave car there because lights aren't on if car doesn't shut off this a dilemma and tow trucks don't carry these meters. Also when car doesn't quit running it is stationary. The recall is csp ztv.
During the winter months when it gets below 30 the lights on the vehicle dashboard go out when the vehicle is turned on and remain off while driving and you can't see how fast you are driving or any of the instrument panel or warning lights to know if you need gas, tires are low, etc. I took into a dealership and they said there had been a recall on it but I do not see it listed.
- Waynesburg, OH, USA
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While driving, my headlamps will flicker and then go out. Sometimes this could take 5 minutes, sometimes this could take 20. When flick the lights off and back on, they reset for a little while. The Toyota dealership told me that they could not do anything, because they've seen this happen before. My vehicle began doing this at 98,000 miles and continue to do this at 130,000 miles. I've read on forums that other drivers have experienced this same things.
Over the course of my ownership of the past 3 years, I have replaced 3 headlights, due to broken/faulty seals that allow moisture into the housing, and burning out the ballast which in my opinion is a design flaw as the ballast rests at the bottom of the headlight assembly. I currently am dealing with a right headlight that goes out and I need to turn the switch off and on for the light to return briefly. The headlamp assembly is about $250 plus labor costs of installation.
The 2009 Toyota Prius is notorious for having head light problems. What happened is when the headlight are turned on they will automatically turn off sometimes it's the left one sometimes the right one sometimes both this happens regardless if you're driving on a highway on a city street or not in-motion. I have been pulled over numerous times for this due to the fact that I happens anytime the headlights are turned on it is dangerous due to the fact that when your headlights turn completely off on a regular basis you lose visibility. And considering 90% of the time when your headlights are turned on it's night time even worse. In order to fix the problem what you have to do is turn the headlights on and off and that will sometimes make them turn on again the then behold they will automatically turn off again like I said this happens to me at least 10 times every time I drive at night. If you look online you will find countless Prius owners who have the same problem as me yet Toyota has not put a recall on this. This is extremely dangerous when you are driving at night.
The headlight just go off while driving. Once you turn the light switch off and then on they come back on for a short time. The dealer is wanting $1,400 to make the repairs. This is extremely dangerous while driving at night. There should be a recall on these vehicles.
Headlights fail while driving. At first only the driver side would go out, then the passenger side would got out and most recently both lights have failed while driving at night.
My headlights intermittently shut off for no reason while driving down the street. Some times it's only one, other times it's both. If I turn the headlights off and then back on they work again for a short time. This is very scary to have happen when driving down the interstate at night. It happens almost every time I drive.
While driving the headlights will turn off. Most of the time it is the right headlight and at other times the right or both of them will go out. If I turn the light switch on the steering column off and then back on it will turn them on for a few seconds. When taken to the dealership they said there is no recall but there are plenty of complaints. I was pulled over by a police officer and they let me off with a warning to fix it. It turns off even while sitting in my driveway as well as while driving. There is no rhyme or reason as to when.
2009 Toyota Prius passenger headlight goes off spontaneously while driving or stationary. When you turn off the headlight switch, then turn them on, the headlight turns back on for a while. Then after a while the headlight turns off again. This defect was a NHTSA recall and extended warranty problem but the dealer said the warranty and recall has expired. They want to charge me over $500 to fix this defect. NHTSA needs to extend the recall and warranty because there have been accident deaths and injury related to this defect. You can see the defect documented on several youtube videos: Toyota Prius headlight failure. Please issue an order for dealers to recall and extend the warranty to fix this headlight defect at no cost to owners !!
Right headlight goes off randomly all the time when driving in city streets or highways, I have to turn lights off and turn them on again until it goes off again, changed bulb did not help. This is happening for about 6 months now.
The contact owns a 2009 Toyota Prius. While driving 65 mph, the high intensity discharge headlights flickered on and off. As a result, it was difficult for the contact to see the roadway. The vehicle was not diagnosed or repaired the manufacturer was made aware of the failure. The failure mileage was 91,757. Updated 05/31/17 the consumer stated the vehicle was repaired by replacing the light bulb. Updated 08/30/2017
Headlights completely failed at night on 8/31/16 when car parked on street and have not worked since. Dealer reported not the bulbs and ran diagnostics, telling me it was the the 'body ECU'. I paid $703.86 for a new ECU on 9/1/16 which was put in today, 9/7/16, and did not solve the problem. Car remains without headlights.
One headlight went out, then the next. I was driving on the interstate after dark and realized that both of my headlights had gone out while I was driving. Turned switch off and then back on (I also put fog lamps on) and they worked for a short time, then they each dimmed and went out. I cannot safely drive at night and am unable to change the lights myself. I took the car to the dealer and the cost quoted was nearly $600 to replace the hid headlamps because the bumper must be removed to replace the bulbs. The dealer seemed unaware of the issue until I mentioned the class action lawsuit in 2011 against Toyota for this very issue.
First the driver's side headlight went out, and then back on after a day or two. Then the passenger side headlight did the same thing. I never know until I start up the car whether or not I am going to have both headlights working. This happens when I first start up the vehicle. I don't know if it also happens while driving.
A D V E R T I S E M E N T S
- Gastonia, NC, USA