This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Prius. The contact stated that a warning indicator flashed on the instrument panel regarding the brake system when the brake pedal was depressed. The contact also noticed smoke coming from the exhaust system. The contact inspected the vehicle and found a leak underneath the vehicle. The vehicle was taken to salinas Toyota (700 auto center cir, salinas, ca 93907, (831) 444-0700) where it was diagnosed that there was an internal brake fluid leak; however, the vehicle was excluded from the manufacturer warranty campaign. The manufacturer indicated that the obt2 sensor did not show the specific diagnostic trouble code (dtc) to receive the brake actuator replacement covered by the campaign. The dealer and the manufacturer refused to honor the warranty campaign for dtc number: C1240. The approximate failure mileage was 115,000. Consumer stated smoke started coming under the hood. Noticed fluid dripping from engine onto the exhaust pipe. Dealer determined it was not an oil leak but empty brake reservoir. Updated 11/27/18
- Salinas, CA, USA
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- Salinas, CA, USA