This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2009 Prius has a non-navigation mulit-function display that controls everything from sound to temperature to hands free phone. Plus, it functions as the rearview camera display. In August of 2014 at about 80,000 miles the screen began to turn off spontaneously while driving (if it turned on at all.) I have read many reports of this happening to the 2009 models. I am concerned most about the rear view screen because this model of Prius has large blindspots and I relied heavily on this screen.
The rubber cover to the outside truck latch has melted completely in hot Florida weather and has become gooey to the point of dripping onto my license plate. The truck is very difficult to open and sometimes I am unable to lock or open the car because the trunk is not all the way closed. This is a safety issue because if I needed to get into the trunk to get a spare tire I may not be able to. Given many other reports of this issue dating back to 2007 models, Toyota should stop using this type of component and should recall this item and fix it with a different material so this does not keep happening. I am also concerned the exposed latch will cause electrical damage to the trunk or lighting because of severe rain that often occurs in Florida where this problem seems prevalent.
On June 22, 2010, pursuant to Toyota floor mat recall #90L regarding potential interference with the accelerator pedal, my existing Toyota front floor mats were replaced with new Toyota all weather mats. After about 2 years, the replacement mats failed and were replaced on 8/25/2012. The failure was with the rubber material which frayed at contact of my right foot with the mat and at the 2 holes through which the retainer clips are attached. Both floor mat holes tore linearly allowing the floor mat to eventually creep under the accelerator pedal. On August 4, 2014 I had to purchase another set of front floor mats because of floor mat failure identical to the above description. Current mileage around 81,000 miles. The replacement floor mats that Toyota provides are of inferior quality and not able to withstand 2 years worth of routine driving. Toyota will not guarantee their mats beyond 1 year, it is of concern that the failing floor mats set up a safety situation exactly comparable to the safety concern they were meant to alleviate. There is no warning provided by Toyota that their mats will fail after about 2 years of average driving and that they should be inspected and if damaged, replaced. How many unsuspecting motorists who have replaced their floor mats 2 or more years ago are at risk?
- Green Valley, AZ, USA
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- Stone Mountain, GA, USA