This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlight turns off suddenly. Most of the time it is the left head light and some time right head light.the head light comes back on after turning off and on. It is dangerous when all of a sudden the light went out at night. Mechanic find no problem. Hwever, the head light cuts off suddenly.
The exterior headlights continue to malfunction. They turn off randomly, and you much switch them on and off again to get them to continue to work. They at times malfunction at the same time, and the cost of the replacement bulb is astronomical at approx. $200 per bulb. Malfunction continues to happen, even after bulb replacement.
Although the investigation of hid headlight failure on 2006-09 on the Toyota Prius was closed in 2009, I wanted to add my complaint to your file. I just paid to replace my drivers' side headlight for the third time. It was replaced once under warranty, comped a second time by the dealer and now I had to pay $1,022.24 to replace it after the company refused to. There is clearly an issue with this headlight and the cost of replacing it is obscene, making it a safety threat.
I was driving down the highway at night at approx. 70 mph and both headlights turned off. I then slowed down and shut the headlights off manually and then turned them back on. Both headlights turned on and worked properly. Within that week I brought the car to a shop and had him replace both headlights at a crazy cost. Thinking that this fixed the problem I continued to drive the car, I have had one other time that both headlights went out but have had multiple times where one head light would go out. I have been pulled over by the authorities at least twice by having the headlight out. In order to fix the lights I have to shut them off and then turn them back on. This is very unsafe, my life, my family members life, and possible other lives are at risk!!!
The lights just turn off by themselves. One will go out, then the other. Many times both will go out at he same time it is really scary. The lights have been replaced and it still happens.
My head lights will all of a sudden go out while driving. I've had to click them off and on again, but it keeps happening and is quite scary while driving at night. Since I work until 10:00pm every night, I am constantly driving at night. I have also been stopped by our local police department and issued a warning for having a headlight out. I have been to my local Toyota dealer and was told by them that since my warranty has expired, it would cost me about $350 per headlight to replace. I have also been researching and noticed that this is an ongoing problem with this type of car. I also understand that there was a class action suit involving this model, but we have never been notified of anything to do with this problem. Why hasn't the NHTSA notified owners of this ongoing defect? when this happens it is quite scary.
Pulling away from home after starting car, I noticed dashboard lights were out, no speedometer, etc. Although blinker lights worked. Later, backing up, I noticed the camera image did not work. Big problem was when I got to work and car would not turn off. I tried for 20 minutes including that I made the mistake of putting smart key into slot thinking that would help only to realize that key could not be removed without car being off. I absolutely had to go to my office; had to leave car unattended in downtown. When returned a few hours later to go to dealer, I tried it again and it turned off.
In July of 2013, while driving, the drivers side headlight went out. I bought a new headlight hid bulb and had it installed a few days later. In December of 2013 the light went out again. I was able to get it to work intermittently by toggling the on/off switch. The light would stay on for 1-2 minutes before going out again. I had the lightbulb removed and will have to purchase another bulb to be installed. Each bulb costs nearly $175. I have been quoted $120 by a Toyota dealer for labor.
Head lights shut off while driving usually on passenger side I turn them off and back on and they work then it may or may not happen again some times it is on the drivers side as well getting worse taken it by dealer ship they say they don't know what's causing it yet this is a common problem with this car I believe it is a flaw in manufacturing and designee.
Left head light goes out while driving. I can turn head lights off and back on and it starts working again. The dealer says I need a new bulb at the rate of $330 dollars plus tax and $50 to install. I asked if it was guaranteed they said no once it is installed there is no guarantee. I was born at night but not last night!! I think they have another problem and don't have a clue what it is! at $400 a light bulb-good money if you can get it.
While driving my car the headlight go off without any warning. This is extremely dangerous. I have already filled one complaint. I thought I had fixed the problem when I replaced my headlights but that only worked for about a month and the same thing started to happen again, now I cant drive at night with out my headlights going out.
I was driving home at night when both my headlights on my Toyota Prius suddenly completely went off for no reason. I had an issue a few weeks before, and had noticed that sometimes the front right headlight would just blink off, and a friend of mine had pointed out that I had a headlight out. But when I turned on my car the next time both lights were working... soon I realized that if the light blinked off, and if I turned the lights off and back on again they would both come one; sometimes for a few minutes or longer, but sometimes only for a second and then blink back off... I was about to look into getting that checked out when suddenly this time last week both lights went off, on my curvy street in Malibu in the dark where there are no street lights as I live in the mountain 2 miles away from the pch and it is a very dark and dangerously curvy road... luckily my reflexes kicked in and I quickly flicked the lights off and on as I had done before and the lights came back on, but I could have easily flown off the cliff here... if my wife was driving my car and not known about flicking the lights on and off she could have died. I will not let her drive my car at night until this is fixed. It was completely pitch black for a second there and the average person who had not discovered this yet could have had a fatal death in that moment. Imagine if I had not known that I needed to flick my lights back on and off which I had luckily just found worked only weeks before with the singly headlight going out... I contacted Toyota and they said they will not fix this on their own, and that have to pay in full for replacing the bulbs. I have now done research on this and found countless complaints online about this, and I can't believe this is not a simple recall issue and that Toyota is not taking responsibility... absolutely ludicrous. What can be done?
I was driving about 70mph on Sept. 25, 2013 when I noticed my rt. Front headlight went off on a dark road. Later it came back on. When I stopped to pull over, it was out completely. I continued traveling and it came back on. Since then, I've noticed both rt. And left headlight intermittently turn off by themselves and go back on by themselves while driving. Recently it's become more frequent and the left front flickers occasionally. It's a safety hazard. My address is: [xxx]driver license #:[xxx]/ ss#: [xxx]VIN: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Head lights suddenly went out for about 5 seconds at night! they came back on by themselves. I was told by dealer hard to find intermittent problems. Of course it was working when at dealer. Told I needed both hid head lights @$265. Each. Also possible head light assembly and computer. Approx another $2200. My passenger side headlight has been intermittent for a while, but this is the first time both have gone out and left me blind!! many other complaints from others I have talked to. Should be recalled.
Most recently I was driving at night and the left headlight was not working at all. The next day I took the car to my local mechanic and both lights were working fine so they were unable to do anything. Two days later I was driving home late and again the lights worked fine. This has been a constant problem. Sometimes the lights (one or both) work and sometimes they don't. two months ago I was driving on a dark winding rode with only the fog lights working, both of the headlights were out. You never know when it's going to happen and it's extremely dangerous. Is it a problem with the hid lights or a circuit issue? my Toyota dealer was unaware of the problem despite what appears to be several complaints having been logged. My car only has 66K miles and I don't drive at night very often.
Both headlights went out. This was my first experience about 1 year ago. For the past several months, one or both headlights will go out at least a couple of times each morning during my one hour commute. Recovery is to turn the headlight switch off and then on quickly. Fortunately, my car has fog lamps which I now keep on continuously to avoid being completely in the dark. I have checked online reports and understand this is a known problem. Toyota dealer doesn't think there is a problem since the lights work fine when the car is in their service area. Seems the car must be moving to cause the issue.
A D V E R T I S E M E N T S
- Knoxville, TN, USA