This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The hatchback lift has deteriorated and no longer works. The Toyota service representative quoted me $570 to replace it, stating it could pose an electrical system safety issue. No damage has occurred and since it is keyless... how does this happen" the clear coat has degraded only on the piece of metal that encloses the hatchback's lift mechanism and started flaking about the same time that I noticed it was getting harder and harder to lift the hatchback. Could these two failures be related" when these problems started several months ago it didn't occur to me that there might be a connection. The service rep ignored my question about a possible relationship.
The rear hatch release button/cover has disintegrated into a mush of black gooey material that turns my hands black. I have read that many other people have had this issue but that there has not yet been a recall. It doesn't seem reasonable that a 6 year old car should have this happening to many people. Clearly it was a defective part to begin with.
The latch handle on the hatchback has "melted" for lack of a better word. The handle has become gooey and leaves a black residue on my fingers every time I open the hatchback. Because of this problem, the handle is harder to use, making it more trying to open the trunk.
A D V E R T I S E M E N T S
- Huntington Beach, CA, USA