This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No one injured. Minor problem, but Toyota refuses suggestions "for legal reasons", so I have to report it to you, and hope that you will relay to Toyota. Good car, good dash lighting system, nice rheostat to dim the instrument panel lights at night, to assist in night road visibility. The problem is that as you dim the instrument panel lights, the lighted symbol for the emergency flasher light switch goes completely dark before the instrument panel lights do. So, on a dark night, you dim the lights to make the instrument panel lights just bright enough to read, without excess reflection or distraction, and the emergency flasher switch becomes invisible because its light went completely out before the other instrument panel lights did. This increases distraction and reduces reaction time when you need to find and turn on the emergency flasher light switch. I doubt this problem is limited to just my car. The simple solution (everything seems simple to the guy not doing the work) would be to design and wire the dash panel lights so that the emergency flasher switch light stays a little brighter than all the other lights, as they all dim. That way, the switch you might most need in a hurry will be visible, even if you have dimmed your instrument panel lights. Quicker turn-on of the emergency flasher alerts following drivers sooner, increasing their safety, and mine. Thanks for working to keep us all safer on the road, and to improve the vehicles we drive.
Both hid headlights failed on a winding country road. I quickly turned the headlights off, then on then was able to swerve the car to prevent going off the road. I had intermittent problems with one light failing. This was the first time both lights failed at the same time. I spent over $400 to replace the lights. There is a class action case against Toyota that covers Prius with under 50K miles. Since I had over 70K miles on my Prius, I was hesitant to make the repair, because of the cost until both lights failed. This is an intermittent problem that gets worse as time goes by and should be recalled before someone is killed.
Condensation in 2007 Prius headlamp for 6 months. I have a platinum extended warranty in effect. Toyota will not repair or replace the defective headlamp under the warranty & will not acknowledge responsibility for an obvious manufacturer defect that according to internet research is a very common problem in Toyota vehicles.
- Redlands, CA, USA
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2007 Toyota Prius hid headlight failure. Headlight goes on and off intermittently. Was told that the bulb was ready to fail. It would cost $150 for the bulb plus 1 hour of labor. I have a Toyota service plan but was told that this was not covered. A little research revealed that many people are experiencing this same problem.
Headlight flickers off while driving. If you turn the lights off and back on again, the headlight will light up again. However, while driving the light will eventually turn off again. This makes driving at night hazardous since visibility is very limited at that point. My Toyota Prius is a 2007 and has 52,000 miles on it. The dealership said it was the bulb and replaced it. The bulb was $150 and labor was $133.50.
Headlamps on both sides go out intermittently. Dealership said to turn them off and back on to make them work again. This doesn't solve the long term problem with the car.
I was pulled over by cops for defective drivers side tail light and found to have my passenger side head light is also defective. Later on it was noted both tail lights and head light on right side is flickering and suddenly are malfunctioning.
The hid, high intensity discharge headlights go off intermittently without notice, usually right headlight, sometimes left, sometimes both. Started with right headlight at approx 18 months after purchase of new vehicle at approx 45000 miles. This week both headlights have gone off while driving at night without notice. Extremely dangerous. Last month the local Toyota dealer, who knows of this issue, wanted $800 to repair/replace right headlight. Now that both are bad, much more money to repair. This is unacceptable, considering the premium cost of this optional item, the short life span, and especially the extreme danger of a possible fatal accident. If this were brakes, fire, or seatbelts, there would have already been a recall under warranty. There are hundreds of documented complaints and Toyota and the NHTSA have not yet acted! are we waiting to start counted accidents or fatalities? please get Toyota Corp. To issue recall under warranty.
For the past few months my drivers side headlight has been going out. It comes back on if I flick the headlights power off then on again. Recently it has been getting worse, happening everytime I am driving at night. This is upsetting because I haven't even had my car for 2 years, and I get my vehicle regularly maintainenced every 5,000mi as recommended with my extra care warranty.
I own and operate a 2007 Toyota Prius. To date I have been extremely satisfied with the vehicle. However, recently I have been experiencing intermittent failure of my passenger headlight and occasionally the brake light on the passenger side. This is a safety concern because I do not know when the light is on or off. The other day I was pulled over by the police and received a repair order. The cost from the dealer to replace the bulb is $535, apparently this is maintenance and a non warranty item. Personally I think there is a design flaw if it requires a mechanic to change a lightbulb. I am posting a message here in hopes that this will convert into a safety recall. I am going to work with the dealer and Toyota to try and get this repair covered. Wish me luck!
Driver side hid headlight was lighted but failed during driving. Driver side hid headlight would re-ignite after turning headlight switch off then on. Had 36, 724 miles - at first dealer said "out of warranty by 724 miles", raised issues found here and got the computer and light plus rental Prius free...over $1,600 otherwise...seems this is a regular issue as found on mycarstats.com.
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- Penn Laird, VA, USA