This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a notice in the mail stating that I needed to have my aftermarket sunroof replaced due to the fact that the glass was poorly bonded to the frame. The manufacturer is webasto. After finally being able to get registered with webasto to have the repair take place, I was called and told that the parts would not be available for 4-7 weeks. It has been about two weeks, and I've had no updates or calls about my car. I think that 4-7 weeks is an unreasonable amount of time to have to wait for parts when you're in danger of having your sunroof fall on top of you.
- Soquel, CA, USA
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- Soquel, CA, USA