This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger airbag sensor does not detect the presence of a passenger in the vehicle, regardless of weight. Passenger airbag sensor constantly reads "passenger off".
The contact owned a 2007 Toyota Prius. While driving 60 mph, the contact crashed the vehicle into a pickup truck. The air bags failed to deploy. A police report was filed and the vehicle was destroyed. The contact sustained a concussion and was hospitalized. The manufacturer was not made aware of the failure. The failure mileage was 133,000.
I have seen the recent recall related to many makes and models of Toyota's for the clock-springs or spiral cables in the steering wheel. This is a very important part of the car which provides the electrical connection for many components such as the steering wheel controls, horn, and air bags. I have heard of others with the same issues in their generation II Prius (2004-2009). My spiral cable has recently stopped working as well and seeing as this is a safety issue I believe Toyota should be responsible for correcting it.
Parking my Prius, my foot on the brake pedal, I hit a very small patch of black ice with the right front wheel. The car slanted briefly to the left--then there was a sudden surge of engine power. The car rushed over a mound of ice and snow, jumped the curb, rushed forward between a wall and a tree, narrowly missing it, and crashed into a parked Toyota truck facing outward from the curb. My Prius hit the heavy truck with enough force to knock it six feet for their North and three feet to the West. After impact, the engine continued to make a lot of noise, a sound I've never heard before in seven years of driving the car. It was attempting to surge past the truck, which I believe caused the most damage to the front left bumper of the car. I was stunned and didn't think to turn off the ignition before it quit on its own after perhaps ten seconds. The body was sheared back, strips of blue paint hanging in shreds. I crawled out the passenger side unhurt. (the air bags did not deploy.)
- Santa Fe, NM, USA
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My vehicle was hit by a fault driver and my vehicle air bags never exploded. I have sustained injuries to my neck, wrist and back after this accident. My vehicle has gas pedal acceleration after the accident and when I put the brakes to stop or slow down the vehicle my vehicle jumps up and increases the speed. I fear that this faulty parts of brake or gas paddle could result in another serious accident. This is my very valued asset because it takes me to work and brings me back. I hope that Toyota will investigate my problem very seriously and very carefully. My injuries are very serious and long lasting and I am seeing doctors for the last 13 months. I need help very very soon. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
At an intersection, the Prius was struck on the driver side by a 1999 Dodge Caravan. The front airbags in the Dodge deployed and the driver was not injured. The Prius' curtain and side airbags did not deploy. The Prius driver suffered head and brain injury, injuries to neck, upper torso and extremities. Information was supplied by legal representative.
After taking the vehicle in for a recall for a steering column issue, 3 of the buttons on the steering column fail to operate once the recall repair was complete. The dealer says it's an issue with the clockspring cable and are not willing to repair it at no cost.
At approximately 11:20 am, I was waiting to have my car washed at a drive through car wash. A Chevrolet pickup truck had completed being washed and was stopped at the exit. The green light came on at the start of the car wash for me to proceed. I moved forward when suddenly the car lurched forward at what seemed to be top speed. I jammed my foot of the brake pedal and held it down but the car continued speeding. I eased the car into the left side wall of the car wash to slow down the momentum, but to no avail. I crashed into the back of the truck. The hood of the Prius went under the truck rear bumper. The air bags did not deploy. The Prius has been declared at total loss. The consumer stated neither the letter from Toyota nor the Bosch report indicated an examination of an electronic acceleration system. Updated 04/28/14
The contact owns a 2007 Toyota Prius. The contact stated that while sitting at a stop sign, the vehicle was crashed into from the rear. The air bags failed to deploy. The contact was transported to the hospital for treatment of a fractured clavicle. The vehicle was destroyed and towed from the scene. The manufacturer was made aware of the failure. A police report was not filed. The approximate failure and current mileage was 56,000.
The contact owns a 2007 Toyota Prius. The contact stated that she shifted into park and exited the vehicle. Upon returning, the contact noticed that the vehicle independently shifted from park, rolled away and crashed into a pole while occupied with the contact's child. Upon impact, the air bags did not deploy. There were no injuries. The vehicle was taken to an independent mechanic where the failure could not be replicated. The manufacturer was not notified. The vehicle was not repaired. The failure and current mileage was 86,000.
2007 Toyota Prius. Consumer writes in regards to vehicle throttle malfunction. The consumer stated the vehicle accelerated out of control and crashed into another vehicle. The consumer stated she had problems with the throttle being stuck open, prior to the accident. Also, the air bag light illuminated. The dealer found an open circuit in the spiral cable.
The car was involved in a collision North of san antonio, Texas. The collision ended up being a total lose of the vehicle due to the frame being split, firewall bent and a broken windshield. My concern is the airbags did not deploy. The airbags not deploying with an impact of this nature could increase the likelihood of injuries. I believe a failure of safety equipment of this nature should be investigated to prevent possible future injuries or fatalities.
The contact owns a 2007 Toyota Prius. The contact stated the air bag warning lamp illuminated. The vehicle was taken to the dealer who diagnosed that the drivers seat air bag failed as a result and the air bag needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was 33,623 and the current mileage was 33,724....updated 08-10-12 updated 08/14/2012
The contact owns a 2007 Toyota Prius. The contact stated that while driving 35 mph, there was a distraction that caused the contract to crash into the rear of a truck. The front driver side air bag failed to deploy. The contact sustained injuries to the neck. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure and current mileage was 85,000.
On my way home from work on the frontage road along I-5. my tires hit the gravel and I lost control. I went through the grass on the side of the road down a dip and landed on the passenger side of the car on the railroad tracks. I began to roll and rolled the car from side to side at least 15 times. A row of trees is what stopped me. The engine was still running and I was still buckled in the drivers seat. I had to kick out the windshield in order to get out of the car. I went to emergency that night where I was X-rayed and checked out. I ended up with only major bruising on the left side of my body, the chp that responded was sure I was dead. They told me they expected to see a dead body in the car. I barely escaped with my life and the air bags never deployed in the car.
My son was attempting to make a U-turn and was hit by a car going the same direction. His head broke the driver side window and the air bag did not deploy. The air bag in the other car did open.
I was hit on driver's side door by a large pickup truck in a city intersection. The truck impact centered on the driver door.truck going around 30 mph, my car going about 10 mph. Driver's door was crushed in, side window shattered, door required removal by rescue squad. I, the driver, was wearing seat belt. No airbags deployed.
The contact owns a 2007 Toyota Prius. While driving approximately 45 mph, the vehicle began abnormally sliding toward the left. The contact attempted to steer the vehicle toward the right but the vehicle would not change direction. The contact then attempted to brake but the vehicle would not stop. The contact was unable to maintain control of the vehicle which resulted in a single vehicle rollover crash. The air bags did not deploy. The police appeared on the scene and speculated that the front passenger side tire blew prior to the crash. A police report was available. An ambulance also appeared on the scene as the contact sustained minor injuries. The vehicle was destroyed and towed to an insurance company lot. The vehicle was not examined for the cause of failure. The failure and current mileage was 43,000.
My Toyota Prius accelerated at extremely high speed as I pulled into my driveway. I crashed through the garage door into the boxes and furniture stored in the garage. I had my foot pressed all the way down on the brake but could not slow down or stop but accelerated to a very high speed. There was significant property damage and car damage. It was reported to allstate. No other vehicle was involved. The airbag did not activate! I do not know the exact speed other than to say it was extremely fast and very, very terrifying!
A D V E R T I S E M E N T S
- Morgan Hill, CA, USA