This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I CANT SEE THE ROAD. Who is in charge of allowing these new bright LED headlights? They make it very hard to see where I-??m driving when they-??re eye level with my car!! So all I see is a bunch of LED lights coming straight at me, which is very unacceptable because now I can-??t see the road. Making it a very obvious safety concern which is weird when I thought the government is supposed to be preventing stuff like this from happening. What the heck
The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.
Both headlights failed, one earlier, then the second, on a cloudy night on an unlit, deserted rural stretch of interstate highway. Driver started slowing down from 60 mph, looking for a place to pull over. An accident resulted--only the defective car was involved. No airbag was deployed. The driver was injured. (Full recovery--months.) The car was totaled.
Toyota North America failed to notify me of the latent defect in the Headlight Operating System. I have had ongoing issues with the flickering of the lights for multiple years. I finally saved up enough money to try and fix the problem and spent $2854.34. After multiple failed attempts to get the problem fixed and having both headlights shut off simultaneously, I went to Alexandria Toyota in Virginia on October 20,2022 to get the problem diagnosed. The Automobile Status Report showed that the failed headlights were a direct result of the latent defect in the Headlight Operating System that was repaired free of charge in two separate Support Programs; one that ended in 2012, and the other in 2013. When I contacted Customer Support Service on October 24, 2022, to inquire when Toyota contacted me and where they sent the Support Program Information regarding the headlight issue, none of the three managers could tell me the date this was sent out, nor the address. I didn-??t own the car in 2012, and never received the 2017 notice. If I had received this information, I would have brought my vehicle in at that time. I purchased this vehicle back in 2013 as a -??Toyota Certified Vehicle-?? with the understanding that the 160-point quality assurance meant that this was a safe and reliable vehicle, and that any problems or latent defects were fixed. Toyota misrepresented themselves and are in contradiction with their own policy that states: -??The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle.-??
Driver side light intermittently shut off until I turn the lights off and then they come back on for a little while and then I have to repeat the process
- Lansing , IA, USA
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I was driving and all of my dashboard lights disappeared, I couldn't see anything. I was suddenly driving blind. I pulled over but the car would not turn off. I tried again and again, but it would just not turn off. I called Toyota corporate they asked how far I was to a Toyota dealer and told me to take it there immediately. They gave me a case number 220322000191. When I got to the dealer, they said I would have to pay $150 for a diagnosis. I left it there and am now reporting this. There should be a recall on these vehicles, this is extremely dangerous.
instrument cluster panel goes completely out and blank, speedometer lost, and dash lights gone and causing other issues such as not being able to turn off vehicle, loss of cruise control, unable to open trunk, navigation screen unable to turn off, backup camera not functioning, front lights going on and off while driving at night.
Under hard braking (over 50% of the pedal) the front passenger wheel applies all the force to stop the car to that one tire causing it to lose traction and skid. Brakes are insufficient to properly stop the vehicle and no warning lights are illuminated on the dash. Actually more than half of the time the whole dash does nothing, no MPH, no gas gauge, nothing but a blacked out information less panel. Then to top it off the car only has one headlight bc it blows what ever headlight I put into the ballast. 3 of the most common failures for a 2007 and my Prius has a grand slam assortment of serious potential life threatening problems that should have been repaired (never should have been assembled with) by Toyota. Minor wreck when attempting to stop the car under not driving conditions. Thankfully no one was hurt and only had to replace the front hood, bumper and radiator and support but have deemed the car as not road worthy and unfit for any driving conditions.
Driver side headlight when turned on randomly goes off I have to turn the lights off again and then it turns back on but a lot of times it'll keep turning off. It's been doing this for years. I rarely drive my car only has 35K miles on it.
2007 Prius 144K miles when problem 1st occurred. Car serviced regularly - oil changed every 3500 miles. Master warning light would come on randomly when turning or going up/down hill at highway speeds. Computer diagnostics run repeatedly (at Toyota and at local mechanic) nothing ever found. 12/2016 brought car to Toyota service couldn't find anything initially. 2+ hours later told oil is very low which made no sense; no oil spot in garage, car passed inspection and wasn't due for an oil change. Was told the 'oil warning indicator' was lit despite the fact that the oil warning light never came on. Ever. (oil indicator should come on when car is started and remain on -briefly if the oil is low. It does not.) told tech that only the master light comes on and the circumstances. Never given an explanation. Problem has gotten progressively worse. Master indicator only comes on when there is almost no oil. Last time this happened I added 4 qts. Of oil, drove 687 miles and had to add another 4 qts. At this point I have to check the oil every time I get into the car.
Hid lights going off while driving. One light intermittently going on and off. Turning light switch off and then on again turns them back on. Have seen online numerous reports of this probel
For a few months, the left hand side front headlight has gone out, if I turn the lights off and then back on again, it comes back on. However last night, while driving on a dark nc highway both lights went out. They came back on when I turned the lights on an off again. This happened two more times. It is clearly a safety issue that I see many other Prius owners experience. It is entirely possible both lights have been going out for some time, since driving on dark country highways at 70 mph is not something I regularly do.
Headlights intermittently fail. Sometimes one headlight will go out and other times both. So far, if I detect one or both headlights are out, turning the headlight switch off and back on will correct the problem. Depending on street lighting, I am not always able to detect if the headlights are off until another car flashes to let me know or I enter a dark roadway where it becomes obvious.
Similar to this complaint (NHTSA id number:11268053) I have been struggling to keep both of my headlights working for over a year now. I have tried replacing the lightbulbs and the ballasts without success. Both the regular lights and the high beams turn off about every couple of minutes and sometimes faster. I drive with one hand on the switch and constantly turn them off then back on in order to get where I am going. Please help! I am intending to go to the Toyota dealer but it is expensive and I believe this is a flaw in the vehicle. This problem occurs regardless of whether the car is in motion or not.
While driving passenger side headlight went out. After several tries of turning lights on and off, the headlight stayed on.it cuts out at difficult times like driving on highway. Worried police may stop me. Have tried several fixes like new headlight assembly, etc.
One headlight on my car keeps shutting off, while the other is fine. I am able to "fix" the issue by turning my headlights off and then turning them on again. Dealers initially told me it was because the bulb burned out, but I replaced both at the same time, and it's always the driver's side bulb that "burns out." Upon further review on public forums, it appears the bulb is perfectly fine and there's some type of electrical issue/connection problem that causes problems with the bulb. This happens when the vehicle is on and in-motion on any street.
A D V E R T I S E M E N T S
- San Jose , CA, USA