This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Random, intermittent failure of either hid headlamp. Started around 48,000 miles. Turning the headlamp switch off and on again reignites the failed light, until the next random failure. The dealer is replacing the computer(s) that control the lights. They want to replace the lamps, but they cost $400, and are not covered under warranty.
The contact owns a 2007 Toyota Prius. While driving at various speeds, either the left, right, or both headlights would fail. The dealer stated that the failure was the contact's responsibility. The Toyota manufacturer agreed to pay for the parts, but not the labor. The current mileage was 42,000 and failure mileage was 20,000.
Starting in November 2007, one of the hid headlights occasionally goes out. Turning them off and back on fixes the problem. Sometimes it happened several times on one trip (less than one hour). I looked on Prius online then here. When I saw other incidents I decided to make a complaint. I took the car to the dealer. Light was fixed.
Starting in November 2007, one of the hid headlights occasionally goes out. I think it can be either one. The first couple of times I thought it was the passenger's side but I did not stop to find out. The last time it was the driver's side for certain. Turning them off and back on fixes the problem. Sometimes it happened several times on one trip (less than one hour). I looked on Prius online then here. When I saw other incidents I decided to make a complaint. I will take the car to the dealer in the next month for service. The dealer service manager contacted Toyota before doing any work on my vehicle. The told him to replace both hid bulbs, which he did. He was told that the bulbs overheat and cut out. The problem nolonger occurs, but as of this writing it has only been a month.
- Levittown, PA, USA
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- Santa Ana, CA, USA