This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a Toyota Prius 2007. I have 2 safety issues that I have complained to the dealer about but they are unable to fix so they ignored my concerns after realizing they could not fix the problem. First problem is the head lights. When driving at night the high beams do not shine on the road but shine into the trees. They say there is no adjustments for it. Also people think I am shining my high beams at them when I am not. They are just too high....also the headlights do no illuminate the sides of the car and road so when making turns at night you cannot see where you are turning. I have to approach turns very very slowly because I cannot see the roads when turning. Everyone that drives my car complains about this noticeable problem however Toyota wont address it because they say there is no adjustment. 2nd problem their slip differential. Whether there is snow on the ground or not when the tires start to slip they loose all power to the wheels. I have been in intersections when this has occurred and was almost hit. Even when trying to drive over the stop in the car wash...sometimes I am unable to power over the bump. I get stuck often. Again Toyota says this is a normal function of the car. Not something I would expect from a $24,000 car. Our values have plummeted and there is no recourse for it.
Toyota Prius 2007 passenger hid (headlamp) goes off and on. Lamp or controller? no known event has caused this. Because it corrects for no apparent reason we are confused.
In the spring of 2009 the headlights of my 2007 Prius started to go out while I was driving. If I flicked the lights off and on they would come back for a little while. However, this caused me to get pulled over on two occasions for a missing headlight. This happened at least 20 times that I was able to notice (because of a lack of illumination while driving at night) and was cited by the police twice before it was repaired. The Toyota dealership said that this was a common problem because of defective light bulbs. However, Toyota would not replace the defective bulbs because both rarely went out at the same time. However, I felt this was a safety hazard and had to pay $150 per light, plus labor to change the light bulbs.
- Waltham, MA, USA
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The hid headlights on my 2007 Toyota Prius touring edition will stop working while driving. Either the left, right or both headlights will turn off without warning. When I turn the lights off and then on again, both bulbs work fine. The lights do not flicker while on or before they are about to turn off. I have been pulled over because of this and have also had the lights turn off while driving in mountain roads. The are high intensity discharge lamps. High intensity discharge lights do not have a filament. Instead light is created from an electrical discharge between two electrodes in a micro-environment of xenon gas and metal halide salts. Toyota sent me a letter talking about the hid headlight Prius problem, but did not acknowledge any wrong doing or necessity of a recall. I suspect the problem is with the relationship between the ballast that creates the energy and the bulbs.
2007 Toyota Prius hid headlights turns on/off intermittently. Right headlight went out, then next day after engine was shut off for a day, right headlight began working again. Then 2 days later left headlight went out and after engine shut off for a day, left headlight began working again. Bulbs are not blown as they continue to work but Toyota recommends changing them at a cost of $400. I have a concern about both headlights going out simultaneously while driving at night. Upon further inquiries, it appears many others are experiencing the same or similar problems
2007 Prius - hid headlights intermittently going off by themselves. Activating the headlamp switch off / back on restores lighting, however, they may only last a few minutes before going off again. No warning except for the law enforcement officers who continue to stop me at least once a week to indicate to me that I have a light out. How much longer before I am ticketed" request to the dealer for assistance indicates Toyota's position is to replace both lights at the owners expense of close to $1000 for parts and labor. Totally unacceptable for a definate safety issue, or must someone die before Toyota accepts responsibility"
The event leading up to the failures would be driving the Prius with the lights on. The high density lights just randomly stopped working. The failure happened many days together and then there were times when there was long breaks in the problem occurring. One or both high intensity head lights would stop working while I was driving down the road. Most times turning the lights on and off would get them to work again. I was fortunate as I could have had an accident when I could not see ann most times my two young boys are in the car with me.. I spent $500 at the toyoto dealer ship to replace these headlights and the dealership said this still may not solve the problem
I have a 2007 Prius, about 2 years ago the right headlight started intermittently going out. This began to occur about 75% of the time after about a year. It usually occurred after several minutes of driving. I mentioned it to the dealer at my routine servicing but they found no problem the first two times I mentioned it, then last summer they confirmed the problem and told me it would be about 850$ to fix it. I said no thanks. Then last month they told me they could do it for 250$ so I said ok. As soon as I drove home the same problem started on the left. I went right back to the dealer and said what is going on? they told me at first it was just a coincidence and that the left light was old and it had nothing to do with replacing the right. At that I got upset so they conferred and came up the explanation that new light on the right was sucking energy from the left, and since the left light was old, it was now failing. That sounded like a bunch of bologna to me so I said just give me my car. So now I have a flickering left headlight.
Both headlights failed at once while driving home at night in 50mph zone! turned off/on headlights and they worked properly. Toyota needs to fix this issue asap before someone gets killed.
Hid headlight suddenly turning off. The problem has occurred almost randomly in our 2007 Toyota Prius since Nov 2009. The lights go out sometimes one, sometimes both headlights. The problem is almost always resolved by flipping the headlights off and then back on again - however that is a temporary solution as the headlights sometimes go out again within a minute. The occurrences of this happening are difficult to discern as one cannot always tell if just one headlight goes out. However the problem does appear to be random - daytime, nighttime, rain, snow, bumpy or smooth roads.
1. intermittent headlight failure at 57K miles in 2007 Prius. 2. right headlight has twice gone out, only to recover at next use of car. 3. checked web and found premature headlight failures like this are widespread and expensive to repair. Received Toyota letter about problem. Dealer will replace mine at no cost to me.
There are intermittent problems with both headlights and both tail lights on my 2007 Toyota Prius. Bulbs have been replaced but the problem persists. My Prius includes the hid headlamp package. Headlights will appear to work when turned on initially, then one or both will fail while driving or stopped. Failure can be temporarily resolved by turning the lights off and back on. Time to failure is not consistent; failure may occur within 60 seconds or may not happen at all during an hour long drive. The tail lights appear to work randomly. I noticed the driver side tail light was not working, but later found it working and passenger side tail light was not working instead. This problem has resulted in one police traffic stop.
I was driving my 2007 Toyota Prius when the left headlight suddenly went off. I had to stop the car because I could not see well. I turned off the headlights and turned them back on. Subsequently, the left headlight was working fine again. This incident has happened several times before and involved the right headlight. I took the car to a Toyota dealer and the right headlight was replaced. Now, the same incident is happening with the left headlight.
Passenger side headlight goes in and out randomly. The dealer is saying that it's a computer problem and it would cost more than $1000 to replace it. I had my car for less than 2 years before it started happening but it's over 36,000 miles.
2007 Toyota Prius headlight failures headlights turn on and off at will they say it is a bulb problem but it keeps recurring you can be driving down the road and lights go completely out.
Prius 07. The headlights go off. Depends on how bumpy the road is. You have to turn the lights off and then back on for them to come on again, only to go right out. It happens all the time. I was told it would cost around $400 a light bulb, and as long as it was not dangerous, they were not planning on doing a recall.
I have a 2007 Toyota Prius. It has the hid headlamps. They have been failing intermittently since last year. When I have taken the car to the dealer they are working. I know many others are having this problem. My car only has 28,000 miles on it and the headlights should not be wearing out yet.
A D V E R T I S E M E N T S
- Covington, KY, USA