This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The mileage is between 30 and 35 mpg, which is a long ways from the sticker claim. The headlight goes on and off intermittently, even though replaced several times. Second headlight is also failing. The blower works only intermittently, usually after hitting a large bump in the road.
2007 Toyota Prius. Consumer writes in regards to a serious electrical failure the consumer had to call aaa for emergency road side assistance. When the consumer went to the dealer to the retrieve the vehicle, he was handed a repair charge of over $ 5,300. The consumer stated the cause of the failure was incorrectly jump starting the vehicle. According to the dealer, the incorrect procedure in attempting to jump start the vehicle lead to a main fuse failure and complete failure of the inverter-converter.
Approximately one week after having my battery replaced by a Toyota dealership in temecula, ca the digital display on my dashboard stopped working and no longer displayed my speed, gas tank gauge, trip mileage or total mileage. After another week or so passed, the display, or cluster display, as it is listed on a Toyota repair estimate from November 3, 2011, would work intermittently by again displaying my speed, gas tank gauge, etc. The display would sometimes work for a few hours and then stop working, and not work again for several days or a week or more. Currently, it the display continues to work intermittently only, causing me to drive for days or a week or more with no visual display of how fast I am driving or how much gas I have remaining in my tank. This failure of the cluster display is a hazard to me and especially to my young teenage daughter because we do not know for sure how fast we are driving or how much gas we have remaining at any given time when the display stops working. I had my vehicle inspected by the Toyota dealership in temecula, ca and they recommended replacing the combo meter since they believe there is an open circuit in the combo meter, but they could not guarantee that their recommendation would resolve the problem. They then advised me that a service bulletin was issued for problems with the cluster display, but no recall has been ordered and they could not cover the cost of fixing the problem under warranty. I then called Toyota corporate offices at 800-331-4331and spoke to the service director, who offered me a 40% discount on the cost of replacing the combo meter on a reimbursement basis and said if a recall was ordered I would get a full refund. I believe the problem on my Toyota Prius of an intermittently functioning cluster display presents a significant hazard for the reasons stated above and warrants a recall.
No one injured. Minor problem, but Toyota refuses suggestions "for legal reasons", so I have to report it to you, and hope that you will relay to Toyota. Good car, good dash lighting system, nice rheostat to dim the instrument panel lights at night, to assist in night road visibility. The problem is that as you dim the instrument panel lights, the lighted symbol for the emergency flasher light switch goes completely dark before the instrument panel lights do. So, on a dark night, you dim the lights to make the instrument panel lights just bright enough to read, without excess reflection or distraction, and the emergency flasher switch becomes invisible because its light went completely out before the other instrument panel lights did. This increases distraction and reduces reaction time when you need to find and turn on the emergency flasher light switch. I doubt this problem is limited to just my car. The simple solution (everything seems simple to the guy not doing the work) would be to design and wire the dash panel lights so that the emergency flasher switch light stays a little brighter than all the other lights, as they all dim. That way, the switch you might most need in a hurry will be visible, even if you have dimmed your instrument panel lights. Quicker turn-on of the emergency flasher alerts following drivers sooner, increasing their safety, and mine. Thanks for working to keep us all safer on the road, and to improve the vehicles we drive.
The contact owns a 2007 Toyota Prius. The contacted stated that on two separate occasions, the lights on the instrument panel failed to illuminate. The vehicle was taken to the dealer but the manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was unavailable. The failure mileage was 67,000 and the current mileage was 69,500.
- Irvington, VA, USA
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The back door opener (hatch back) completely melted starting in July. The back tarry substance gets on my hands when I'm trying to open the door.. in addition, I cannot consistently open the back hatch - another door needs to be open for the back hatch to open.
The contact owns a 2007 Toyota Prius. The contact stated that the upper coating of the rear hatch melted and the hatch was unable to be opened. In addition, the electrical switch for the door hatch malfunctioned and needed to be replaced. The contact did not have the electric switch replaced. The contact stated vehicle was unsafe because the rear hatch could not open. The failure mileage was 87,000. Updated 11/16/11 updated 11/30/11
The passengers side hid headlight on my 2007 Toyota Prius has started to fail intermittently. It will come back on for a while when the lights are turned off and back on. This constitutes a significant safety issue.
I own a 2007 Toyota Prius and the driver headlight intermittently turn off. I can turn the headlight switch off and back on and it usually turns light back on for awhile. The dealer cost for the headlight was $300 plus.
Hid headlight in 2007 Toyota Prius keeps going on and off. This is a known issue with Toyota. It is expensive to replace the bulb. I wanted to add my name to the list of people affected by this problem.
Toyota 2007 Prius (us model) hid headlights are intermittent. This has been going on for years and replacement bulbs don't fix the issue. Lights may extinguish at any time with no warning creating a dangerous driving condition, particularly at night. Thousands of owners have complained about this issue, but no recall has been provided by Toyota.
Hid headlights work intermittently and randomly. When it first occurred, I replaced one lamp. It continued to work intermittently. Now both will work randomly. When one goes out, you can turn the headlight switch off and back on and both will work.
The headlights on my Toyota Prius failed. Came on some times then after turning on and off. The wire harness to the bulb of the headlight seem burnt, and after reading hundreds of complaint just like this, Toyota has a problem-I have a problem -hundreds of dollars to replace headlight bulbs is insane and not the only issue here.
For some time I have been telling the dealer that I have been informed that one of my headlights is out but when they look at it at a later time they are working. I suspect that they have been doing this for a long time. Now it appears that there is a progression. Both headlights unexpectedly turned off plunging me into total darkness while driving at 70 miles per hour on an interstate highway at 5:00 in the morning. I found myself hurtling along in total darkness. I turned the light switch to the off position and turned it back on and the lights came on again but they went off again a few miles later and I went through the same process to get them to come on. The situation happened at least 5-6 more times before I reached my destination.
The passenger side hid headlight on our 2007 Toyota Prius goes on and off while driving. Toyota has sent us a letter advising us that they are aware of the problem and are willing to repair the problem by offering us the bulb at half price, approximately $150. However, after doing some research I have read that the bulb may not be the problem and repairs could total $2000. Since the problem occurs without warning I am concerned that at some point the other headlight could fail and cause total loss of vision at night resulting in an accident.
Headlights go off for no reason. We have a 2007 Toyota Prius with 58K miles on it. Over the past few weeks, we've noticed the head lamps going off and coming back on. This is happening on both sides intermittently. My wife was driving to work in the dark the other morning and both headlights went out at once. She was able to turn off the light and turn them back on to restore her road vision. They stayed on for a few minutes and then the left one went out shortly afterwards. The car is now at courtesy Toyota in brandon, fl and I'm being told the "ballasts" and the head light bulbs need replacing. This repair is costing us over $400. Toyota claims it is not covered by warranty and there are no existing recalls.
Was driving at 30mph in residential area. No prior warnings of failure. 1. car turned off - not the power but the ability to drive or put in gear or run. Car was non-drivable or movable in any way for next 3 hours. 2. never happened before, problem unknown as the car works perfectly. 3. dealer said they had no explanation Toyota Prius 2007 stalled and would not start - had car towed to dealer and problem disappeared after 12 hours. They had no explanation.
My 2007 Prius started having right headlight failure when I would drive on a rough road it would turn off then back on some 6 months ago. My husband checked the wiring and it came back on. The car had 45000 miles on it at this time. About 3 weeks ago both of them started turning on and off and 2 nights ago while driving home I had to turn them on and off 22 times and they would come back on and then get dim and then turn off. I took it to them at the dealership and they stated the left light was bad and the light and ballast were replaced for the tune of 614 dollars. They did nothing for the right light. I called and opened a case with Toyota who will not pay for ay of it. This should be in a recall!
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- Midvale, UT, USA