This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sometimes the dash won't light up other times the car won't shut off plus on the tailgate the little electrical piece fell off where you open the trunk
The rubber cover to the external trunk latch has melted to the point where it is either gooey to the touch in warm weather or frozen solid and immovable in colder temperatures. This is a safety hazard because, at times, due to the inflexibility of the rubber I am unable to open the trunk and, thus, access the spare, any of my repair tools, our earthquake kit, flares, jumpers, etc. There is no alternative internal method for opening the hatchback/trunk. Toyota needs a recall of this defective part as the cost to repair it is exorbitant, quoted to me as $352.
The contact owns a 2007 Toyota Prius. The contact stated that the cluster panel went out while driving at any speed. Also, the ABS and check engine indicators illuminated when the vehicle was started. The vehicle was taken to autonation Toyota pinellas park (727-231-1423, located at 8501 us highway 19 North, pinellas park, fl 33781) where it was diagnosed that the ABS actuator needed to be replaced. The manufacturer was made aware of the failure and stated that there was an unknown recall in 2017. The vehicle was not repaired. The failure mileage was approximately 138,000.
If I drive on the expressway or around town and I'm driving a half hour sometimes less my car makes a loud buzzing noise and my instrument panel the hazard lights go on and I lose my brakes. This was very scary. Thank goodness I wasn't going to fast toward the light and didn't hit anyone. I'm scared to drive the car because it does this all the time if I'm driving for a period of time 1/2 hour or more. My vehicle was on city street and on highway. I was in motion. On the highway 70mph and on city streets 35/40 mph.
One headlight on my car keeps shutting off, while the other is fine. I am able to "fix" the issue by turning my headlights off and then turning them on again. Dealers initially told me it was because the bulb burned out, but I replaced both at the same time, and it's always the driver's side bulb that "burns out." Upon further review on public forums, it appears the bulb is perfectly fine and there's some type of electrical issue/connection problem that causes problems with the bulb. This happens when the vehicle is on and in-motion on any street.
- Los Angeles, CA, USA
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The dashboard don't work sometimes, sometimes tha break light turns on and the breaks stop working it change it self to neutral and the power steering w. get really hard.. all this hapens when the car is in motion on city streets.
Sporadically, the lights on the dashboard will not light up. When this happen the backup camera will not display as well. This doesn't happen often, but when it happens, it is a while before the they will display.
The contact owns a 2007 Toyota Prius. When the contact entered the vehicle and pushed the start button, he had to hold the button for 3 to 10 seconds before the vehicle started. Occasionally, all the indicators on the instrument panel failed to function, which prevented the contact from knowing how fast he was traveling and the amount of fuel in the vehicle. Toyota walnut creek (2100 N broadway, walnut creek, ca 94596) stated that the combination meter needed to be replaced and that the extended warranty expired. The manufacturer was also contacted, but was unable to provide any further assistance. The vehicle was not repaired. The approximate failure mileage was 125,000.
Toyota sent the extended warranty notice on the combination meter to the wrong address; therefore, I could not "connect the dots" regarding my dashboard blackout--meaning I thought it was quirky, not a documented problem with the combination meter. My 2007 Prius with only 35,000 miles on it needs a replacement combination meter but Toyota will not pay for it--claiming it provided an extended warranty. My response is: So what" I am driving a dangerous vehicle which does not indicate the speed I'm driving, the gas supply, the warning lights, and backup camera. I have had the requisite services over the years and the problem is clearly a defect in Toyota's manufacturing and supply chain. If Toyota really cares about the customer, why won't Toyota take responsibility for the failing part and repair my perilous vehicle" the situation is dangerous! I can't lock the car, know for sure when it is turned off, see the warning lights, know if the airbag alert is legit--non-functional all. To replace the failed part will cost near $1000, my monthly social security. Think about this pricetag, Toyota headquarters and local dealerships. My safety is severely jeopardized. Please work to recall these impacted vehicles. That my Prius has been serviced every single year according to schedule, that this mysterious dark screen has been popping up for years, and that Toyota sent the notice of extended warranty to the wrong address should demonstrate where the culpability lies. Toyota should take ownership of this dangerous situation and fix all the defective vehicles--behavior which demonstrates the company truly cares about its customers!
The instrument panel doesn't show when the car in turned on and the car wouldn't shut off without following alternate shut off instructions. This happened in October 26,2018 and again on December 9,2018. Apparently the problem is the combination meter which Toyota did a warranty enhancement for 9 years from purchase date which means they won't fix mine unless I pay $800 plus tax. Since I'm out of their extended warranty. I have less that 100,000. Miles. It's dangerous to drive with no display panel not knowing how fast you are going or gas guage and a lot of seniors own this vehicle and can't afford such a costly expense. This should have been a safety recall not a warranty notice.
Combination meter display failure. This is a known issue in which the instrumentation panel and cruise control cease to function. The car may also not turn off without going through elaborate procedures. It is seriously dangerous in that the speedometer and the fuel gauge do not display. Toyota is aware of this defective omponent and issued an "enhanced warranty" to repair the problem, but only if the problem manifested itself within the defined period of the enhanced warranty.. for those Prius owners who have experienced this life-threatening flaw after the enhanced warranty period elapsed, the only recourse is to drive an unsafe vehicle or to pay four figures for a repair. A component that is know to be defective should be replaced free of charge at any time if it involves safety.
The contact owns a 2007 Toyota Prius. The contact stated that the instrument panel failed to display and the lights failed to illuminate. During the failure, the vehicle would not shut off. The vehicle was taken to the local dealer (bev smith Toyota, 5655 S. us hwy 1, stuart, fl) where it was diagnosed that the combination meter needed to be replaced. The vehicle was not repaired. The manufacturer was also notified. The failure mileage was 106,000.
I was driving my 2007 Toyota Prius in the middle of the night and all of the sudden all of my lights went out. I was in the middle of a busy road and could not see anything and decide to just pull off the road and hope not to hit anything because I just wanted to get off the road before I got hit by an oncoming car. After I got off the road for awhile I tried the lights and they both worked. I took my Prius to a state college, pa dealership and they charged me $450 because they said both headlights were out. The next day after I picked my Prius from the Toyota dealership I went to a grocery store after work and the car would not turn off and the whole dashboard was black.. I called the dealership and said they must have created a short in my car and they said bring it back in. The next day they told me the whole cluster system that controls the dashboard was bad and they would be charging another $680.
Dash board goes black! no instrumentation. Toyota states there was a recall and I did not respond. I did not receive a recall notice. They refuse to fix the problem. I have emails dating back from 2014.
My car has a clunking/rattle sound when going over bumps or uneven roads even without brakes slightly engaged. It also does this when driving over 60 mph on smooth roads but if I turn wheels slightly left or right the sound stops and when I turn them back straight it begins again. It is so bad that you can feel it on your feet and strongly thru the steering column. Also the front tires wear heavily on the inside edge. It feels like steering column may be loose at times. Also the horn keeps blowing fuses and when you put a new fuse in the drivers side door will shock you E every time you try to exit the vehicle. And the outside air temp will not read temp. I had new tires put on to replace old front tires and rotated all and balanced and just had new brakes put on from dealship. Radio reception is horrible even though other vehicles in same area get great reception. I love this car but I did buy it used so I am not sure if all recalls have been fixed or if they need fixed again. It seems like a lot of mechanics have no idea what they are doing. Consumer stated vehicle has been repaired.
The 2007 Toyota Prius touring with 151K on it started experiencing dashboard going blank when power button pressed. The emergency signal and direction signal works but other navigation or main display including speed, fuel gauge and mileage doesn't work. Dealer said, it's out of warranty to replace even though it's part of safety warning by Toyota before. The vehicle was able to run without dashboard display including break system working but not sure. It's very danger to run this vehicle without dashboard and may run of fuel or go over speed.
The dashboard goes black! no instruments. I have contacted Toyota and they said I missed the recall and won't fix it. It happened again today! 3/02/2018 you have to put the fob in and press the start button for 3 seconds just to get the car to turn off.
Starting May 2015 whole dashboard in my car sporadically goes black, I can't see how fast I was going or how much gas I have left or use my backup camera in my car. For about an hour I couldn't even get my car to turn off. This has been happening ever so often since may of 2015 and is very dangerous driving my car in that condition. The other day my car ran out of gas on the bridge from the 5 freeway to the 91 freeway and I was stranded on the side of the bridge with cars passing at high velocity because I wasnt able O see my gas meter. Toyota has known about this defect as shown below and issued a warranty extension for all models 2004-2009 and my car falls 2 months outside of the warranty program and they refuse to take responsibility. Https://www.toyoheadquarters.com/threads/2004-2009-Toyota-Prius-combination-meter-warranty-extension-ztv.174/
A D V E R T I S E M E N T S
- Glendora, CA, USA