This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My brakes have begun to make several different noises. Upon researches I found that the brake actuators are known to fail. I'm scared to drive the car as it would be very dangerous if my brakes go out on the free way.
I took the 2007 Prius to the mechanic and he new what the problem was right away.the brake actuator was failing and that it would cost over three thousand to fix.he said that you may loose the brakes if it fails totally and advised me to sell the car.Toyota knows about this problem in there 2nd gen Prius.the forums I have read tell me that there have been total failures in many Prius.I think Toyota should bear the cost and be liable for this issue. Signed, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
ABS actuator broke while making a low speed turn (about 10mph). The car made an alarm sound, all the brake lights went on, and most importantly the car became sluggish and difficult to maneuver. Restarting the car made it drivable again, but I no longer have ABS brakes, only standard. This part is apparently worth more than the car to replace, yet it is critically important safety equipment.
Brake, vcs, ABS and (!) lights came on. Other Prius owners said Prius was covered under warranty for this until Dec 31 2017. ABS module went bad. Lights came on when started car. Never got notice that this was covered, others say NHTSA should make Toyota extend coverage.
- High Springs, FL, USA
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I was backing into a parking space and applied the brakes. The brakes failed and my vehicle climbed the curb, crossed the side walk, and crash into a metal fence on the other side of the side walk. The fence stopped the vehicle. After having the damage to my car repaired and a body shop, I brought it to a mechanic who determined that the car's brake actuator had failed, leading to a potentially dangerous crash.
The automatic brakes on the car ceased working. If I turned the car off and back on, the brakes would work again for a little while before having to stop and start again. I was able to go about a 1/2 mile each time before stopping to turn off and on. The car was traveling down a two-lane highway without a shoulder and then on city streets. When I took the car to the dealership, I was informed that a brake actuator replacement was needed. However, because the warrant expired on December 31, 2017, and I didn't experience the problem until now, the issue would not be covered under any recall warranty. I've now got a useless car, which would cost over $2000 to repair. Because the brakes still work sometimes, the actuator has not fully gone out yet, but the car is basically un-driveable. I never received any recall notices about this issue. Moreover, because I was not having the problem until now, it's unlikely that the extended warranty would've covered me in the first place.
While driving and in motion, warning lights went off. Brought to dealer who said it was a defective brake actuator. Toyota had an extended hidden warranty on the brake actuator and didn't tell the consumer. The car had been regularly serviced many times over the past 10 years. The dealer never checked it despite it making noise. The actuator failed making the car unsafe to drive. The car was brought back to the dealer today but Toyota said the extended warranty expired last December. I escalated to customer service and they refused to fix it despite this known defective and dangerous defect in their car.
Never received letter regarding extended warranty on brake actuator which I learned expired Dec. 31 2017. Brakes had been making occasional noise last year, but recently become very bad. Only learned 2 days ago it is the brake actuator. Toyota refusing to fix it. This is safety issue. Why is it not a recall?
I am a disabled american military veteran. I purchased my 2007 Prius in September 2017. I did not receive any notification regarding ABS recall. My wife experienced problem (with baby in car) in February 2018. Attempted to have unit replaced at dealership but was refused. Applied for hardship, was refused. ABS still does not work.
I pressed the brakes when I was forced to stop due to a car not turning there blinking light but car didnt stop and ended hiting another car and and injuring my self and others I tried to move to the right so I would hit the car
Vehicle is leaking brake fluid due to a failed brake actuator. Brakes failed due to the issue. I was told there was a prior extended warranty, but I never received the notification. Toyota gave me address and it was mailed to my old home. Vehicle is now 2 months past the extended warranty date. I feel this is a major safety issue and should have been handled as a recall and not an extension of warranty
My car has been making the "snoring" sounds increasingly often for the last few weeks but no warning lights illuminated until I was driving on the highway going about 65 mph during the beginning of February 2018. It was extremely unnerving to have the brake light, ABS light, tire pressure light, and vsc (vehicle stability control) light illuminate while driving at highway speeds not knowing if the brakes were going to work. The dealership diagnosed brake actuator failure and advised the warranty expired at the end of December 2017, 5 weeks prior. I purchased the car from a Toyota dealership in May 2016 when the warranty was extended and was not made aware of the this possible malfunction and also had warranty filled by that same dealership when my dashboard lights went dark in August 2015 when again, was not advised of this ongoing warranty issue. My main complaint is that the 2004 received 13 years of coverage under this warranty when Toyota obviously was unable to address the issue by the the time my car was manufactured, however, my repair is not covered at all after only 10 years. My mileage was extremely low at just under 86K so it's malfunction is not from overuse but from from a defective part. The consumer stated after having the vehicle repaired under a safety recall (19S17/19V-435) the vehicle failed. While driving on a slight corner, the vehicle's rear shifted to the left and made a noise.
Generation 2 Toyota Prius brake actuator. At slow speed, the brakes became inoperable and would not stop the car causing me to rear end a truck stopped in front of me at a stop light. All of the brake, ABS lights came on the dash. 2 separate trips to the dealer to have the brakes checked resulted in no error codes found. Today 2-8-18 the dash lights all came on again, and the dealer said the computer code is stating faulty brake actuator which could result in total brake failure.
Brake actuator failure. Brakes suddenly failed as car was driving on highway. In addition and secondarily the engine will not turn off. An alarm went off and brakes failed at about 45 mphil.
My brake, ABS, vsc, and brake warning light (!) all turned on at the same time on January 6th while I was driving the vehicle at a speed of 45 mph. I only just purchased my vehicle on December 30th, 2017 at 133K miles. It was revealed that my car had the 1256 and 1391 warning codes, indicating that my brake accumulator has a leak. I came to find out that this problem is very pervasive for people with 2nd generation Toyota priuses and that there was a misassembly of the brake actuators in the factory that causes people's brakes to delay or fail completely. Toyota put out a tsb to address the issue that ended on December 31st 2017. However, seeing as how Toyota knowingly had a misassembly of their own product and that the brakes failing poses a huge safety issue, this should have never been a tsb in the first place. The lack of regard for consumer's lives by Toyota to fix the problem that they created, without ultimatums, has led me to file this complaint that this product be recalled and replaced. This problem poses a safety risk to myself and all passengers that enter the car with me as well as other drivers around me. I cannot afford to pay the over $2000 repair and I don't see why consumers have to pay for the mistakes that Toyota has knowingly made.
After I noticed that the SUV sufficiently ahead of me in the same lane was stopping to make a left turn, I started slowing down with plenty of space. I glanced for a second to my right side to check safety around another set of headlights. When I faced forward I could see that I was getting too close to the about-to-turn car ahead of me. I immediately slammed on the brakes, but the car kept moving forward and slammed into the SUV's rear end. Thankfully there were no physically injuries, but the collision caused low/moderate damage to the SUV and major damage to my Prius -- enough that the radiator was clobbered, and that my car had to be towed. At the time of this post, the repair shop has not yet finished evaluating it and reporting on all the damaged parts and the estimate costs. Prior to purchasing this vehicle about 9 months ago, I had checked for active recalls but found none, and I confirmed the same shortly after the purchase. Apparently, though, Toyota has not yet issued a recall on the brake system even after many similar complaints about such a failure during an emergency need for a total stop. I am really interested in pursuing further action, possibly through legal avenues.
A D V E R T I S E M E N T S
- Roseville, MN, USA