This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Toyota Prius tailgate latch rubber has degraded and effectively melted to where the latch fails to work most of the time, and deposits rubber goo residue when contacting the latch. The part is clearly defective as indications of the problem started within 3 years of purchase. Clearly should be a recall or replacement via Toyota. If not labor, at least cost of new part.
Tail gate lifters failed to completely lift the tail gate. Not noticing the tail gate was slightly lower than normal, the driver, while standing on the ground to remove groceries from the back, leaned into back of vehicle and struck the top of her head on the tail gate, sustaining a concussion. Symptoms included nausea, headaches and difficulty concentrating, leaving her unable to complete her normal tasks for the day. The symptoms lasted 2 days. Driver's husband came out and immediately confirmed that tailgate had failed to open completely and he determined it was no longer opening completely, representing a partial but dangerous failure of the lifting mechanism. The time was approximately 4 pm; the temperature was approximately 48 degrees. What makes it particularly dangerous and pernicious is that the mechanism that used to open the tail gate all the way up, providing ample head clearance, was now leaving the tail gate open but with reduced headroom. The mechanism that used to provide sufficient head clearance so one could stand behind the vehicle and lean into the rear was now only partially opening the tail gate, to a point low enough to cause a concussion but not low enough to be noticeable. The change from having ample headroom to not having enough headroom created a trap.
The tailgate switch had a rubber cover that is melting and become nonfunctional at times. According to Toyota service department, this is a common problem on many Prius. The breakdown starts after warranty runs out in many cars.
A D V E R T I S E M E N T S
- Ga, GA, USA