This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Toyota Prius. The contact stated that the hatchback spring was corroded. The exterior latch would not open. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The back latch of my 2007 Toyota Prius has degraded ("melted" almost). It no longer functions properly, and I am unable to open the back hatch door easily. Sometimes it requires considerable effort and perseverance to get it open. I am concerned that in the case of an emergency, I will not be able to get the door open. This is a major cause for concern and it is a serious safety hazard.
Hatch latches should not melt down in 2-3 years, and access to the hatch is a life safety issue. As with many other 2007 Toyota Prius vehicles the rubber material on the handle of the rear hatch has been deteriorating on my 2007 Toyota Prius and is getting more difficult to use. Without an expensive replacement by Toyota the part will fail beyond the ability to open the rear hatch. Toyota refuses to recall the part and replace it as a defective part.
- Orlando, FL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Arlington, VA, USA