This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been experiencing intermittent problems with the hid headlights on my 2006 Prius for over a year. Each time I took the car in the dealer was not able to duplicate the problem. Now that both headlights are inoperable, the dealer is telling that I need a new headlight assembly. I was told that the assembly and the bulb were sold as a unit. When I investigated this further on my own and went back to the dealer I was informed that the bulbs are sold independently and that they are $312 each, and 1.5 hours of labor to install. I have an extended service package (platinum) that does not cover light bulbs. I am appalled that headlights this expensive can have chronic issues after 1 and 1/2 years of use and Toyota will not take ownership of the fact that there is a manufacturer problem here.
Hid headlights on 06 Toyota Prius defective, go on and off intermittently, dealership unable to correct problem on reliable basis. Multiple other lights (parking/tail ect.) also going out.
- Casco, WI, USA
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- Saint Petersburg, FL, USA