This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had lost functionality for some buttons on the steering wheel that didn't directly impact safety. On replacing the clockspring mechanism inside the whweel I decided to inspect the old unit. Four of the lines in the flex cable are impacted by corrosion, three have already failed. The fourth line is one of the airbag's electrical lines. I'm filing an issue report because the airbag would be next impacted by this failure and I believe there's a fair chance the corroded line could fail during the vehicle's attempt to fire the airbag on the wheel.
The steering on my 2005 Prius with roughly 119,000 miles failed. Fortunately it was at a low speed and on a side street but without any ability to steer the car, it could have been really bad if on a main road or at a higher speed! the car is currently with a Toyota dealer and the cause is yet to be determined. Toyota stated there is no recall outstanding on the car and it would be out of pocket. There was, however, a prior recall for steering issues. When it failed, I was able to move it back and forth but the wheels would not turn at all.
This is an ongoing problem with their intermediate shaft. They have never completely resolved the recall issue, as it continues to this day. Consumer contacted the manufacture, since recall was already replaced once consumer was told they would not be responsible. Also, consumer went to the dealer to get a recall history, shows that shaft has been replaced twice.
Steering is sticky on turning while driving. Kind of jerky. Toyota dealer in ft. Myers, fl. Said they did all recalls. I don't think they did. Is there proof of recalls on my car? thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2005 Toyota Prius. While driving at any speed, the steering wheel felt loose and the vehicle was unstable. There were no warning indicators illuminated. The vehicle was taken to a local dealer where it was diagnosed that the failure was not a recall issue. The manufacturer was made aware of the failure and restated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 193,000.
Takata recall, dash (sounds like something is losse) when driving over bump or at higher speeds. Then I toke it to the dealer they said that's steering column problem.
I was pulling out of a parking spot and my steering completely gave out. I could turn my steering wheel to the left and to the right, but my wheels were not responding to the movement. There was a rough noise as I tried to correct the steering but there was no forewarning of this (I had been driving around town earlier that day just fine - on busy roads with higher speed limits). It was very scary and thankfully, I was only going 5mph so I just stopped the vehicle and placed it in park. My car is currently at an independent repair shop in austin, tx and they said the splines broke which disabled the steering (and that I need to replace the steering rack and yolk). I'm getting a second opinion at a Toyota dealership to see what they say, but this major failure was extremely alarming. My Prius has approx 92,000 miles on it, and I take very good care of it from a maintenance standpoint. I've never heard of a problem like this before. I have plenty of friends with older cars with more mileage and none of them have experienced a complete failure of steering while the car is in motion. Additionally, my father spoke to a friend who owns a Toyota dealership at home and has sold many Prius vehicles - he said this was very serious and uncommon.....updated 12/30/15 please let me know what other information you need to adequately look into this.
I left my house off noble road, cora, wy and pulled on to Wyoming highway 352 headed West at about 11 am; my husband [xxx] was in the car with me as were my dogs. The slippery road icon on the dash came on and there was a beeping noise from the dashboard. I was driving at about 10 mph, though the road is a 65 mph highway. The day was sunny and I slowed down as the road was dry and the light should not have been on and the beeping noise was a new sound for this car. After 2 miles I made a left turn and pulled into the first available driveway at mile 2, cora road. As I made the left turn at a slow speed, there was noise from the front of the car, then I heard a series of clunking noises from the steering column. I stopped the car in the ranch driveway and read the Prius manual regarding the icon and beeping symbols. Then I tried to turn the car around and noticed that the steering wheel just kept turning and did not turn the wheels of the car. [xxx], a rancher whose road my car was blocking, stopped to help me and noted that the steering wheel was not working. He gave my husband a ride back to our house to get our other vehicle. I called the local towing company, T and L towing, and they came to the site. The car would go forward and backward but the wheels would not turn. Tom nixon, tow guy, and I worked the car around to a position where I could drive the car forward on to his tow truck. The nearest Toyota dealer with Prius service is in rock springs, Wyoming, about 107 miles away and tom towed the car to their service lot. I called the dealer in rock springs to notify them of my car en route to them and explained the situation. I also called the Toyota help line at 1-800-331-4331 and talked to sheryl meyers. I explained the incident to her and she assigned a case number of [xxx] to my claim. On Monday June 1, I talked to my insurance agent at state farm...updated 06-16-15...updated 12/29/15 updated 10/18/2018 consumer stated steering has been repaired in 2015. ('parts of this document have B
The automatic braking system (ABS), vehicle stability control (vsc), brake light, and brake system warning lights (4) on the Prius all came on and vehicle became very unstable while out of town. The owner's manual indicated that the dealership should be contacted and car should be taken in immediately for service. Since no dealership was available at the immediate location, the car was driven home (60 miles) in very unstable conditions. Upon bringing it to the dealership I was told it was a miracle nothing bad had happened because the "computer skid assembly" needed to be replaced at a cost of $1570.97 for just the part!!! I found it very interesting that the part was readily available as if I were replacing an oil or air filter. After confirming the cost with other dealerships, I consented to the work to be performed. Is this just another "built in obsolescence" feature? there appears to be nothing I could have done to properly maintain this new piece of technology and the sudden failure of the part posses a significant safety concern to consumers. In addition, how can any reasonable consumer be certain that this part failure was not input by the manufacturer into the car's control system. Makes me long for the days of manual vehicles and shade tree mechanics.
The contact owns a 2005 Toyota Prius. While driving approximately 25 mph, the vehicle made a loud popping noise. The contact noticed that the steering wheel was tilted and the anti skid and anti lock braking system warning indicators illuminated. When the contact attempted to merge to the emergency lane, the steering wheel separated from the steering column and caused a complete loss of steering ability. The vehicle was towed to the dealer and the technician stated that the failure was unrelated to NHTSA campaign number: 12V537000 (steering). The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Brake, ABS and (O) with exclamation mark inside have been on, the seller was not honest with me about why the lights were on, I went to the Toyota dealer and they said it is not safe to drive the vehicle, repairs would cost $7000.
Cpcs:I1410421A. 2005 Toyota Prius. Consumer stated the car was taken in for a wheel alignment. Apparently, Toyota has not allowed any way to adjust the rear toe or camber on the Prius, which can result in steering issues and problems associated with excessive or uneven tire wear.
The contact owns a 2005 Toyota Prius. The contact stated that while turning, there was an abnormal vibration from the steering wheel without warning. The contact mentioned that the steering wheel remained loose after the failure. The vehicle was previously serviced under NHTSA campaign id number: 12V537000 (steering) but did not rectify the failure. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The manufacturer was contacted about the failure. The vehicle was not repaired. The approximate failure mileage was 116,000 and the current mileage was 131,000. Updated 03/31/14 the consumer stated the manufacturer offered to pay 50% of the repairs. The consumer believes the manufacturer should pay for 100% of the repairs. Updated 04/01/2014
1tl* the contact owns a 2005 Toyota Prius. The contact stated that there had been an abnormal rattling noise from the steering shaft every since the vehicle was serviced under NHTSA campaign number: 12V537000 (steering). The purchased a new intermediate shaft and while attempting to replace the intermediate shaft, he discovered that there had not been a failure but the steering shaft bolts had not been properly tightened, causing the rattling noise. The dealer and manufacturer were both advised of the failed repair. The vehicle was repaired. The failure mileage was 20,000 and the current mileage was 200,000. Updated 11-04-13 updated 11/6/2013
I brought my car in for a recall on steering mechanism which resulted in a bolt replacement. The service adviser advised me I needed to replace water pump. This car already had one pump replaced on a recall, why was the other pump not recalled?
As I was pulling into a parking spot I head a snapping sound in the steering column and the wheels stopped turning. The steering wheel would turn, but the wheels would not turn at all. We had the vehicle towed and it is currently in the shop.
I pulled into a gas station to fuel up and when I left the gas station I suddenly lost steering in my car. I could only move forward and backward. Updated 06/13/13 updated 06/17/2013
A D V E R T I S E M E N T S
- Queensbury, NY, USA