This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Toyota Prius. The contact stated that while at a traffic light, another vehicle crashed into the rear end of the vehicle and the seat belt failed to restrain her from hitting her head onto the steering wheel. The vehicle was destroyed. The contact sustained injuries that required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was unknown. The VIN was unavailable. Updated 10/2/14 the consumer stated she did not report this information. There was a recall on the seatbelts which was never taken care of. The consumer did not sustain injuries that required medical attention. The consumer sought medical attention to ensure her injuries were actually minor. Updated 3/30/2015
- Troy, MI, USA
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- Troy, MI, USA