This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Prius, 2001 both rear axle hub assemblies replaced after bearing failures with under 90K miles on my car, owned new since June 2001. There are not options to replace the failed bearings, just the complete rear hub assembly that includes the attached ABS sensor. Failed assemblies have been retained and are available. I am now concerned about my 2002 Prius, as well.
On two occasions, one when my car (2001 Toyota Prius) had 71,000 miles and one at 80,000, a spoke on a wheel cracked, requiring replacement of the wheel. On both occasions, an independent tire dealership diagnosed the problem as a defect in the wheel. Both said this is a safety issue and that Toyota should replace the defective wheels. The Toyota office that handles these matters contends that the wheel was damaged while driving (based on the Toyota dealerships assessment) on both occasions. However, the tire dealerships said there is no damage that can warrant such an assessment. For myself and other Prius owners, I am concerned that this problem will result in a serious accident as other wheels begin to crack.
- Chevy Chase, MD, USA
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- Piti, GU, USA