This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wrong infrastructure was presented to me for the following six years of purchasing the vehicle as the fueling station is always down and malfunctioning which means I cannot drive the car and when I called and spoke to a Mirai agent by the name of [XXX] to request a rental to go to work today on August 16th 2023 he refused saying that I need to drive further away from where I live to a station that he claims is within range which means loss of money, mileage and time if I am able to do so because I need to drive a distance back to where I live and then to work, please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Pomona, CA, USA
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- Pomona, CA, USA