This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The child seat latches for car seats are not visible and practically impossible to use. Because of the design and material of the seat, it takes a lot of strength and effort to properly find the latches and connect them to car seats. My wife has tried several times to connect our car seats to the latch system. It doesn't matter which car seat she tries it with, she is unable to connect the latch because of the way the seat is designed and the amount of strength you need to have because of the way you have to connect the car seats. On most cars, I can connect a car seat in under 5 minutes to the latches. Some cars in a minute or less. With the Mirai, it takes me 5-10 minutes to get this installed. The latches were made mandatory to assist people with ease of car seat installation but the design of the Mirai has made it nearly impossible and impossible for people who are not strong enough to manuver the seat and jam the car seat clips though the seat bottom.
- San Marcos, CA, USA
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- San Marcos, CA, USA