CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.
Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.
7.8
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,750 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 Toyota Matrix. The contact stated that NHTSA campaign number: 17V006000 (air bags) exceeded a reasonable amount of time for repair. The contact received notification in January of 2018. The dealer (eastern shore Toyota 29732 fredrick blvd, daphne, al, 36526) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed the parts were unavailable for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - received notice in January, 2017 and to date "no remedy" for the airbag recall on my vehicle. Recall advises to avoid having passenger in front seat. I am unable to Transport anyone unless in the back seat and am concerned what would happen to me if the airbag goes off while awaiting Toyota's remedy. Please advise.
Takata recall. The contact owns a 2012 Toyota Matrix. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Los Angeles, CA, USA
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- Huntsville, AL, USA