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Toyota Preliminary Evaluation PE10008: Steering Wander or Drift
2010 Toyota Matrix
Steering Wander or Drift
Steering
- Summary
- On February 18, 2010, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE10-008 to investigate complaints of steering wander or drift in model year (MY) 2009 and 2010 Toyota Corolla and Matrix vehicles.The complaint descriptions indicated dissatisfaction with the on-center steering feel in the subject vehicles. Some drivers (~25%) related the feel to driving in a strong crosswind and others indicated that the effort and attention required to maintain heading increased driver fatigue on long trips.These complaints all relate to the system operating as designed and do not involve failure of any steering system components.The subject vehicles are equipped with an electronic power steering system that was introduced in the MY 2009 vehicles.The power assist, including on-center steering feel, is controlled electronically and is part of the system calibration.Toyota responded to steering feel concerns from some customers by issuing a technical service bulletin (TSB-0140-10 STEERING ON-CENTER FEEL) that released an optional EPS electronic control unit that has a re-calibrated on-center feel.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted by the circumstances.For further details see the attached VRTC and ODI Closing Reports.
- Documents (21)
- Memo and Test Report
- TOYOTA RESPONSE 02/18/2010 PRELIMINARY EVALUATION CLOSING REPORT
- CLOSING RESUME APPROVED
- OCC 7/8/2010 LETTER TO TOYOTA GRANTED CONFIDENTIAL TREATMENT TO TOYOTA 6-23-2010 LETTER TO OCC
- TOYOTA 6-23-2010 LETTER TO OCC REQUEST FOR CONFIDENTIAL TREATMENT
- TOYOTA 8-9-2010, ATTACHMENT LEGAL RELATED CLAIMS (SUPPLEMENT)
- TOYOTA 10/19/2010 LETTER TO ODI
- TOYOTA 5/7/2010 ATTACHMENT 4 LAWSUIT AND 6
- TOYOTA 5/7/2010 ATTACHMENT 04 LEGAL RELATED CLAIMS
- TOYOTA 5/7/2010 LETTER TO ODI, WITH ATTACHMENT 7, 8 & 9
- TOYOTA 8/9/2010 LETTER TO ODI
- TOYOTA 10-8-2010, ATTACHMENT - RESPONSE04 FIELD REPORT , LAWSUIT & LEGAL RELATED CLAIMS
- IR TO MFR - TO INVESTIGATE ALLEGATIONS OF ELECTRIC POWER STEERING SYSTEM MALFUNCTIONS IN MODEL YEAR 2009 - 2010 TOYOTA COROLLA AND MATRIX VEHICLES.
- SERVICE BULLETIN - TOYOTA TECHNICAL SERVICE BULLETIN. * 11/29/2012 * P
- OPENING RESUME APPROVED * 02/18/2010 * p
- TOYOTA 10/8/2010 LETTER TO ODI
- TOYOTA 5/7/2010 ATTACHMENT 04 FIELD REPORT
- MEMO TO THE FILE 5/17/2011 VEHICLE OWNER COMPLAINTS
- TOYOTA 5/7/2010 ATTACHMENT-RESPONSE01 PRODUCTION DATA [ACCESS DATEBASE]
- TOYOTA 5/7/2010 ATTACHMENT-RESPONSE03 REQUEST NUMBER TWO DATA [ACCESS DATEBASE]
- TOYOTA 5/7/2010 ATTACHMENT-RESPONSE05 WARRANTY DATA [ACCESS DATEBASE]
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