Bought this car brand new in Spring 2010. I had it maintained at the dealership every 6 months.

Last Fall at 27,000km, I had to change the rear brake pad and rotor. This Fall at 35,000km, I have to change the front brake pad and rotor.

And the dealer told me that the rear brake are already at 80% after one year. I find unusual the brakes to worn so fast.

I like the car, and I like Toyota Services, I hope they improve the their parts, if not I guess I may considered another brand for my next car.

I've been driving cars for over 50 years and NEVER had rear brakes replaced at 37,000 km (approx.22,000 m). This is a rental from Toyota except that brakes are not under warranty, so I was told from Toyota. I've had other Toyotas in the pass but never had this problem I think the 2010 Matrix has a glitch with the rear brakes but the company will not admit it. I can also say this, I'm not the type of driver that drives with one foot on the brake and the other on the accelerator. My lease will be over next year and I don't think I will be renewing for another Toyota. I was extremely surprised and annoyed to have to spend this kind of money on an almost new car.

Almost two years ago, I was told that my Matrix (back) brakes had to be replaced. these were covered under a warranty of some sort. I had only approx. 25,000 km on the car then. today I was told I had to have both front and back brakes replaced as well as the pads, rotors etc. and the mileage was only 55,699 km. This is absolutely ridiculous. I've driven Toyota cars for over 20 years and never had a problem like this before. My husband has another model car, has over 250K km on his car and has had the brakes changed every 75-80,000 km. 55,000 km (especially since the back brakes were changed approx. 30K km ago, is far too soon. I'm sending a letter of complaint to Toyota Canada.. If Toyota knows the brakes are faulty, I shouldn't have to pay for them at all.

Brakes were so worn, they were cutting into the rotors (had to buy two front rotors besides pads). Found a website saying this problem is a Toyota TSB and falls under Toyota Comprehensive Warranty (TCW). http://www.autoserviceprofessional.com/article/91637/premature-toyota-front-brake-pad-wear After more surfing of the web. Since I bought my car Certified Used, TCW does not apply to my car

Update from Jul 18, 2021: T-SB-0048-13 March 25, 2013 Uneven Rear Brake Pad Wear Service Category Brake Section Brake (rear) Market USA Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION 2009 – 2013 Corolla 2009 – 2013 Matrix Introduction Some 2009 – 2013 model year Corolla and Matrix vehicles may exhibit uneven brake pad wear on the rear disc brake pads. The vehicle may also exhibit a grinding or scraping noise due to the uneven brake pad wear. An updated rear disc brake pad kit has been developed to address this condition. Production Change Information This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown below. MODEL PLANT DRIVETRAIN PRODUCTION CHANGE EFFECTIVE VIN Takaoka JTDBU4EE#DJ112296 Corolla TMMC 2T1BU4EE#DC028654 TMMMS 5YEBU4EE#DP143363 2T1KE4EE#DC051047 Matrix TMMC FWD 2T1KU4EE#DC037631 Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 473061 R & R Pad Kit 0.6 Combo A Opposite Side 0.3 04466-02210 87 19 APPLICABLE WARRANTY • This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle’s in-service date. • Warranty application is limited to occurrence of the specified condition described in this bulletin. © 2013 Page 1 of 3

T-SB-0048-13 March 25, 2013 Page 2 of 3 Uneven Rear Brake Pad Wear Parts Information PREVIOUS PART NUMBER CURRENT PART NUMBER PART NAME QTY 04466-02210 04466-02270 04466-02260 Pad Kit, Disc Brake, Rear 1 Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY Variable Pin Wrench Set* 09960-10010 1 Rear Disc Brake Tool Set* 09719-14020 1 Companion Flange Holding Tool* 09330-00021 1 * Essential SST. NOTE Additional SSTs may be ordered by calling 1-800-933-8335. Repair Procedure 1. Remove the rear brake pads. Refer to the Technical Information System (TIS), applicable model and model year Repair Manual: • 2009 / 2010 / 2011 / 2012 / 2013 Corolla: Brake – Brake (Rear) – “Brake (Rear): Rear Brake (for Disc Type): Removal” • 2009 / 2010 / 2011 / 2012 / 2013 Matrix: Brake – Brake (Rear) – “Brake (Rear): Rear Brake (for Torsion Beam Type Suspension): Removal” 2. Inspect the rotor and pads. Refer to TIS, applicable model and model year Repair Manual: • 2009 / 2010 / 2011 / 2012 / 2013 Corolla: Brake – Brake (Rear) – “Brake (Rear): Rear Brake (for Disc Type): Inspection” • 2009 / 2010 / 2011 / 2012 / 2013 Matrix: Brake – Brake (Rear) – “Brake (Rear): Rear Brake (for Torsion Beam Type Suspension): Inspection” © 2013 Page 2 of 3 T-SB-0048-13 March 25, 2013 Page 3 of 3 Uneven Rear Brake Pad Wear Repair Procedure (Continued) 3. Install the NEW brake pads. Refer to TIS, applicable model and model year Repair Manual: • 2009 / 2010 / 2011 / 2012 / 2013 Corolla: Brake – Brake (Rear) – “Brake (Rear): Rear Brake (for Disc Type): Installation” • 2009 / 2010 / 2011 / 2012 / 2013 Matrix: Brake – Brake (Rear) – “Brake (Rear): Rear Brake (for Torsion Beam Type Suspension): Installation” © 2013