CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.
Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.
6.9
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Matrix. The contact stated that the head restraint would move up involuntarily and no longer supported her neck and head. The contact called the dealer who stated that they would put the permanent indentations on the metal for the restraint so that it would not move; the dealer also stated that the problem could be in the seat design and to take it in for diagnosis as it was. The vehicle had not been repaired at the time of the complaint. The failure mileage was approximately 9,000. The current mileage was approximately 19,100.
- Philadelphia, PA, USA
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- Philadelphia, PA, USA