CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.
Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.
10.0
really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
19,703 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2007 Toyota Corolla matrix. While driving 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Newington, CT, USA
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The contact owns a 2007 Toyota Matrix. The contact stated that the air bag warning light illuminated and remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the drivers side air bag clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 250,000. Updated 02/05/16
Recall notice received early August, 2015. Made appointment with dealer when I was told, when brought int, airbag would be replaced in about 1 hour. After showing up for appointment, I was told part must be ordered, and new appointment would be necessary in about two weeks, and would be notified when part arrived. I was never contacted.
I received a recall notice saying I needed immediate replacement. My dealer fort bend Toyota has told me for months that the parts are on back order and can not give me a date for repair
The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 1/15/16 updated 01/25/16.
The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Toyota has not rectified the airbag issue in a timely manner. I received an "interim notice" from Toyota regarding the recall of airbags on my car 8/10/2015. The status of my car according to Toyota remains "interim" and as such they are not able to replace the airbag. However, in said letter Toyota stated that, "until the remedy becomes available in your location, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." In other words, you cannot fully use your car and to date, we cannot fix it.
The contact owns a 2007 Toyota Corolla matrix. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. This issue has been resolved - the dealership has received the necessary parts and has completed the repair. Thank you.
There is a recall on my car-sent in May 2015.have been trying to get info. On when these parts would be in to be fixed. Passenger airbag. Called my dealership, Toyota hq, chat with tvsh and am getting nowhere. This is a huge inconvenience. Want info. On when this will be fixed. It is almost November. Contact me at [xxx] thank you for your immediate attention to this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I received a letter from Toyota notifying me of an interim safety recall notice about 7 months ago. They stated that they would send another letter when parts were available and recommended not operating the vehicle with someone in the passenger seat, which is unavoidable in my case. They have not followed up on this, which I feel is negligent. What can you do about this?
The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number:15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- San Jose, CA, USA