The contact's girlfriend owns a 2006 Toyota matrix. The contact stated that while his girlfriend was driving 25 mph, her vehicle was hit by another motorist at a low rate of speed. Despite minimal impact, the passenger air bag deployed without an occupant in the seat. Due to the shock of the air bag deployment, the contact's girlfriend jerked the wheel and her back passenger tire had hit a curb. A police report was filed and the contact's girlfriend was able to drive the vehicle home. The next day, his girlfriend was treated at a hospital for injuries to her neck and right arm. The contact then called the manufacturer who informed him that there was a recall on the vehicle for NHTSA campaign number: 19V627000(air bags). An appointment was made at pohanka Toyota of salisbury(2010 N salisbury blvd, salisbury, md 21801) where an inspector was sent to the dealer to inspect the air bag. After the inspection, the contact was informed to pick up the vehicle and was also informed that no repairs would be made to the vehicle until the investigation was settled. The vehicle had yet to be repaired. The failure mileage was 282,699.

- Salisbury, MD, USA

The vehicle was taken to Toyota about a year and a half to two years to have the airbag replaced. We were told that the part was not available. Now we are getting another letter stating that we need to have the problem repaired. Could I have the assurance that when I go over there I will not be wasting time again, because of parts being unavailable? thank you.

- Pembroke Pines, FL, USA

The contact owns a 2006 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 19V627000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not made aware of the issue however, the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lawrenceville, GA, USA

Recall incomplete, remedy not yet available. This has been going on for almost two years. Why the delay? I was called by a Toyota dealership to bring in the car. After dropping off the car they called and said they had made a mistake and they did not have the airbag unit to replace. This is a serious problem that I feel is being neglected.

- Boynton Beach, FL, USA

I got the recall notice in October and still haven't gotten a repair nor another letter to let me know they have a fix. I'd really like to be able to have a passenger ride in my car and not have to ride in the back seat.

- Wilsonville, OR, USA

Takata recall. The contact owns a 2006 Toyota matrix. The contact received notification of NHTSA campaign number: 19V027000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Haddad Toyota located at 130 pitsfield-lenox rd, pitsfield, MA 01240, was contacted and it was confirmed that parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lee, MA, USA

Toyota issued a recall for the front passenger airbag August 28, 2019. However, they still have not provided a remedy or timeline for a remedy, over 5 months later. Toyota refuses to provide more information when I contacted them. This is an unacceptable amount of time to be unable to use my front passenger seat.

- New Orleans, LA, USA

In October 2019 I received a recall notice advising me that the front passenger airbag which was replaced in a previous recall may be damaged and could cause injury in the event of a crash. I was advised not to allow passenger to sit in the front passenger seat until the airbag is replaced. I was also advised "the remedy is not currently available" and that I would be notified when the remedy is available. After waiting 3.5 months the remedy is still not available. It is unreasonable not to be able to use the front passenger seat of my vehicle for an unlimited amount of time. I have contacted Toyota and they simply tell me there is no remedy available yet and I just have to wait. Is this legal"?? do auto manufacturers have to repair safety recalls within a specific time period? if not, why not"

- San Francisco, CA, USA

The contact called on behalf of her husband who owns a 2006 Toyota matrix. The contact stated that while her husband driving at 5 mph at a yield, another vehicle behind was driving approximately 40 mph and rear ended the vehicle. As a result, the contact crashed into the other vehicle in front. No air bags deployed. The driver sustained injuries to both his legs but did not require medical attention. The wife who was the passenger sustained right knee, back, neck, and shoulders injuries that required medical attention and was seen at a hospital. The vehicle was towed to the contacts residence where an adjuster was to inspect the vehicle. A dealer and manufacturer were not notified of the failure. The failure mileage was unknown.

- Tampa, FL, USA

The contact owns a 2006 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 19V627000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown Toyota dealer in hayward, California who referred her to the manufacturer. The contact called the manufacturer who was not able to provide an estimated timeframe for the repair. The contact had not experienced a failure.

- San Lenadro, CA, USA

The contact owns a 2006 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 19V627000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Checkered flag Toyota (5301 Virginia beach blvd, Virginia beach, va 23462, (757) 490-1111) was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Norfolk, VA, USA

Open recal no solution,3 months later no notification of solution.

- Chelsea, MA, USA

I received an email notice and letter in the mail notifying me of the takara recall, that Toyota has the parts but doesn't yet know how to proceed. I received a phone call from the local Toyota dealership on Oct 25, and they said they have the parts and wanted to schedule repair. Upon further discussion about the issue, she then changed the story and said they couldn't do it yet and would call me again at an undetermined future date. Toyota is failing to remedy this situation within a reasonable time, and their advice that no one should sit in the front seat is not acceptable.

- Richland, WA, USA

Takata recall. The contact owns a 2006 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 18V025000 (air bags). The contact called palm beach Toyota (located at 200 South congress, West palm beach, fl, 33406, 561-701-9306) and was informed that the part for the recall repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.

- West Palm Beach Fl, FL, USA

The contact owns a 2006 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags). The vehicle was taken to Toyota of natchez (601-446-5588, located at 335 U S 61 business, natchez, ms 39120) where the air bag was replaced in 2017 and again in 2018 and now 2019 Toyota says it needs to be replaced again but no air bag exists. Afterwards, the contact stated that the air bag indicator illuminated while driving at any speed and also as soon as the vehicle was started. The contact called the same dealer back and was informed to bring the vehicle to their facility for diagnostic testing. The dealer informed the contact that the part may not be available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 178,000.

- Jonesville, LA, USA

How can I get Toyota to quit sending me notices. I'm getting about 1 a week now for a car that was demolished at a junkyard in January 2017. I've provided them proof that they are sending to me but they won't stop....please help or forward me on to someone who can help. Thanks!

- Harrison, MI, USA

Takata recall I had my passenger side airbag recalled and repaired. Now I am concerned that the driver side airbag light is continuing to stay lit. If the passenger side was recalled shouldn't the driver side also be recalled. They are both the same brand airbag. I haven't received a recall for the driver's side, but now that my airbag light for the driver's side is coming on and staying on I am very concerned. The dealership is telling me that they would have to put it on a diagnostic machine which will cost me $135. If the driver side airbag is part of a recall that I haven't been notified of, why should I pay for diagnostic?

- West Brookfield, MA, USA

Your website where I enter my VIN returns a "request was invalid" message. "one or more parameters were invalid." Nothing is explained. Why did this message show?

- Manchester, MI, USA

My clock started going out. Sometimes it would be on and other times it would go off and now it turns on and off in its own time factor when I am drivng and the car is in motion and when I am stopped at traffic lights.. I asked the Toyota dealer if they could fix my clock. I had them do a diagnostic test on the clock which cost around $110 approx.. they said they could fix my clock for $416.31 and that is was connected to my air bags. My Toyota dealer said they replaced my takata airbag on the front passenger side on 2-18-2016, and told me the other airbags were not takata. But I wondered if my clock doesn't work and it's tied into my airbags, if I get into a wreck will my airbags deploy or not deploy becasuse I haven't fixed my clock?

- Madras, OR, USA

Takata inflates: Ever since my recall for the passenger airbag my airbag light came on about several months later. It. has been on and I don't have the money to see what the problem is, I am on a fixed income and disabled. Can U please tell me what may be the problem or tell me what to do.. thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fredericksburg, VA, USA