The contact owns a 2004 Toyota Matrix. The contact stated that while raising or lowering the driver's side window, there was a clicking and rattling sound heard. The window also seemed to looser than normal. The contact became aware of NHTSA campaign number: 08V162000 (visibility) however, the VIN was not included. A dealer was not contacted or notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,000.

- Perris, CA, USA

The contact owns a 2004 Toyota Matrix. The contact stated that the vehicle would make a loud abnormal noise when the passenger side window was rolled down. The contact stated that the vehicle was repaired under NHTSA campaign number: 08V162000 (visibility). However, the failure persisted. The approximate failure mileage was 78,000.

- Patomic, MD, USA

The contact owns a 2004 Toyota Matrix. In may of 2008, the vehicle was taken to the dealer to replace the window bolts according to NHTSA campaign id number 08V162000 (visibility: Glass). On October 8, 2008, while driving 65 mph, the front driver's side window shattered. The vehicle was taken back to the dealer and they stated that they would call the manufacturer to request additional repairs. The current and failure mileages were 33,000.

- Evansville, IN, USA

2004 Toyota Matrix - windows, door handles and surging electric windows rattle, grind and pop. Dealer could not address problem. Eventually the window fell out. Engine surges while stopped at light or in traffic. Dealer could not address problem. The door handles have a "metallic" finish that peels away. Occupants have cut their fingers on the edge of metal/plastic that was coming away. Eventually got worse to where you could see the white plastic handle underneath so I peeled away the remaining sharp edges and caution occupants. Dealer offered to repair at my expense. Contacted the Toyota customer service experience center and was referred back to a dealer.

- Pompano Beach, FL, USA