This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2008 Toyota Land cruiser. The contact received notification of NHTSA campaign number: 18V887000 (air bags, seat belts). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Savannah Toyota (11101 abercorn St, savannah, ga 31419, (912) 927-1234) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and provided case numbers: 18882709371 and 1904010402. The manufacturer was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota issued a recall on their faulty passenger seatbelt and it's rendering of the passenger side seatbelt useless late in 2018. When/how can nhsta encourage or force Toyota to take corrective action on this safety problem?
- Canton, GA, USA
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- Savannah, GA, USA