This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Serious safety issue dear sirs, this Monday of this week (13 August 2007) when I was putting my 3-year old daughter's carseat in my Toyota, the passenger seatbelt jammed in the fully extended position. I immediately took the car to my local dealer (tuscaloosa Toyota) and I was told that the seat belt could not be repaired and was not covered by a cradle-to-grave warranty, merely a 5-year, 60K warranty. I was told that the seat belt would have to be replaced at a cost of nearly $300. I believe that legally required safety issues on automobiles need to be covered cradle-to-grave as they have profound implications in the safety of drivers and passengers. As a side note, after 21 years of service my 86 Honda crx needed similar service. This was immediately remedied by my local Honda dealer (townsend Honda) at no cost, with no questions asked. James weston
- Cottondale, AL, USA
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- Cottondale, AL, USA